Commercial Service Manager / Dispatcher

BoulevardTireCenter; Fort Lauderdale (FL); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is looking for a dynamic Service Manager/Dispatcher to join their team in Fort Lauderdale. This role offers an exciting opportunity to lead a dedicated team in providing top-notch tire services and products. You'll be equipped with all necessary tools to enhance customer satisfaction and drive sales in a fast-paced environment. With a focus on innovative processes and a commitment to quality, this position promises not only growth but also the chance to make a significant impact in the tire service industry. If you're passionate about customer service and have a knack for management, this could be the perfect fit for you.

Benefits

Paid vacation

401k

Opportunities for advancement

Qualifications

• Minimum 1 year of management experience required.
• Knowledge of pneumatic tools and vehicle systems is essential.

Responsibilities

• Handle service calls and log them effectively.
• Create work orders for service calls and deliveries.

Skills

Pneumatic tools knowledge

Vehicle system diagnostics

Repair of brakes

Suspension repair

Customer service skills

Sales skills

Education

Management experience

Tools

Tire balancing equipment

Oil change tools

Vehicle repair tools

Job description

Boulevard Tire Center - Serving Florida Since 1968 is looking for a top notch Service Manager / Dispatcher in our Ft Lauderdale, FL location . This is an exciting career opportunity to get on board with the best provider of quality tire products and services, while leading the industry in innovative processes. You'll have all the tools you will need to service your customers including a full line of commercial tires for trucks and farm/industrial equipment, along with a full array of commercial, passenger and light truck services. Our ideal candidate will be able to effectively and efficiently handle all service calls and drive customer service in a fast paced environment.

ESSENTIAL FUNCTIONS

• Handle service calls and properly log them on the dispatch sheet.
• Handle phone sales and walk-in customers.
• Create a work order on all merchandise for service calls or deliveries, ensuring when merchandise pulled from the warehouse and a work order is created.

OTHER DUTIES

• Ability and flexibility to perform other duties as assigned by Manager.
• Ability and flexibility to work on Saturdays.

KNOWLEDGE, SKILLS AND ABILTIES

• Considerable knowledge of pneumatic tools, equipment and methods used in the tire service industry and working knowledge on diagnosing and repair of vehicle systems.
• Skill and working knowledge in repair of brakes, suspensions, cv axles, tire balancing, oil changes, belts, hoses, starters, alternators.
• Strong service sales, and customer service skills.

JOB REQUIREMENTS

• Minimum 1 year of management experience
• Possess valid Florida driver's license or ability to obtain a Florida driver's license
• Must pass a background check and pre-employment drug screen

We offer an excellent earning potential, benefit package including paid vacation and 401k along with opportunity for advancement. "We love homegrown talent!"Please apply directly to this website

EOE/DFW