Commercial Service Manager / Dispatcher

Earl W. Colvard, Inc.; Fort Lauderdale (FL); On-site; USD 40,000 - 80,000; Full time

Job summary

A leading provider of tire products and services is seeking a dynamic Service Manager/Dispatcher in Fort Lauderdale. This exciting role involves managing service calls, ensuring customer satisfaction, and leading a dedicated team in a fast-paced environment. The ideal candidate will possess strong customer service and sales skills, along with extensive knowledge of tire service and vehicle systems. Join a company that values homegrown talent and offers excellent earning potential, benefits, and opportunities for advancement.

Benefits

Paid vacation

401k

Opportunity for advancement

Qualifications

• Minimum 1 year of management experience required.
• Considerable knowledge in tire service industry tools and methods.

Responsibilities

• Handle service calls and log them on the dispatch sheet.
• Create work orders for service calls or deliveries.

Skills

Pneumatic tools knowledge

Customer service skills

Service sales skills

Repair of brakes and suspensions

Knowledge of vehicle systems

Education

Management experience

Tools

Diagnostic tools

Repair equipment

Job description

Boulevard Tire Center - Serving Florida Since 1968 is looking for a top notch Service Manager / Dispatcher in our Ft Lauderdale, FL location. This is an exciting career opportunity to get on board with the best provider of quality tire products and services, while leading the industry in innovative processes. You'll have all the tools you will need to service your customers including a full line of commercial tires for trucks and farm/industrial equipment, along with a full array of commercial, passenger and light truck services. Our ideal candidate will be able to effectively and efficiently handle all service calls and drive customer service in a fast paced environment.

ESSENTIAL FUNCTIONS

• Handle service calls and properly log them on the dispatch sheet.
• Handle phone sales and walk-in customers.
• Create a work order on all merchandise for service calls or deliveries, ensuring when merchandise pulled from the warehouse and a work order is created.

OTHER DUTIES

• Ability and flexibility to perform other duties as assigned by Manager.
• Ability and flexibility to work on Saturdays.

KNOWLEDGE, SKILLS AND ABILTIES

• Considerable knowledge of pneumatic tools, equipment and methods used in the tire service industry and working knowledge on diagnosing and repair of vehicle systems.
• Skill and working knowledge in repair of brakes, suspensions, cv axles, tire balancing, oil changes, belts, hoses, starters, alternators.
• Strong service sales, and customer service skills.

JOB REQUIREMENTS

• Minimum 1 year of management experience
• Possess valid Florida driver's license or ability to obtain a Florida driver's license
• Must pass a background check and pre-employment drug screen

We offer an excellent earning potential, benefit package including paid vacation and 401k along with opportunity for advancement. "We love homegrown talent!"Please apply directly to this website

EOE/DFW