Commercial Security Tech: Install, Upsell & Service

CPI Security; Charlotte (NC); On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Competitive pay

Company vehicle and devices

Comprehensive training

Medical, dental, vision, 401(k) with公司

Paid holidays and PTO

Free monitored security system after 允

Job summary

CPI Security in Charlotte, NC is hiring a Commercial Security Service Technician to install and service our commercial security solutions. You will work on equipment that protects assets, employees, and customers for local businesses.

You will educate customers, coordinate with supervisors and other technicians, and maintain a professional appearance and vehicle. The role emphasizes sales acumen, safety, and delivering outstanding customer service.

Qualifications

• High school diploma or equivalent; technical training in electronics, electrical, HVAC, or a related field is a plus.
• Strong sales skills, with an emphasis on upselling and closing techniques.
• Excellent customer service skills and a commitment to safety.
• Mechanical aptitude and ability to work independently or as part of a team.
• Positive attitude, professional appearance, and flexibility to work weekends.

Responsibilities

• Install commercial customers' new equipment or systems to meet expectations.
• Educate, train and demonstrate the customer on the new system.
• Coordinate with supervisor and other technicians to complete jobs.
• Maintain a professional rapport with coworkers and customer base.
• Provide solutions using expertise for customer challenges.
• Keep up with industry changes and new developments in products and technology.
• Present a professional appearance and maintain a clean and professional vehicle.

Skills

Sales skills

Customer service

Team collaboration

Safety awareness

Mechanical aptitude

Education

High school diploma or equivalent

Technical training in electronics or related field

Job description

CPI Security in Charlotte, NC is hiring a Commercial Security Service Technician to install and service our commercial security solutions. You will work on equipment that protects assets, employees, and customers for local businesses.

You will educate customers, coordinate with supervisors and other technicians, and maintain a professional appearance and vehicle. The role emphasizes sales acumen, safety, and delivering outstanding customer service.