Commercial Security Systems Field Technician

Fortis Fire & Safety; Northbrook (IL); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Paid vacation and sick time

Company Paid Holidays

401(k) retirement plan with company?m

Medical, Dental, and Vision insurance

Short-term/Long-term disability

Job summary

Fortis Fire & Safety Northbrook, IL is seeking an experienced Commercial Security Systems Service Technician to service, maintain, troubleshoot, and program low-voltage systems including intrusion alarms, CCTV, access control, and networking.

The ideal candidate will have hands-on experience with CCTV, access control, and IP video systems, and a willingness to expand knowledge in fire alarm services. Local travel and a valid driver’s license expected.

Qualifications

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Responsibilities

• Provide technical support to internal and external customers.
• Troubleshoot, service, and resolve issues involving CCTV, access control, card readers, locking hardware, intrusion alarms, servers, software, and system programming.
• Assist with basic fire alarm service and troubleshooting.
• Participate in ongoing training to develop stronger fire alarm knowledge and technical capabilities.
• Complete all required service documentation accurately and promptly through the company's electronic CRM system.
• Follow the daily service schedule using a company-issued device.
• Deliver professional, courteous service and system training to customers.
• Participate in continuous technical and job-related education.
• Maintain accurate records of parts and equipment inventory.
• Operate a company vehicle safely and responsibly.
• Participate in on-call rotation and overtime when necessary.
• Follow safety procedures and company policies.

Skills

Troubleshooting

Access control

IP video surveillance

Intrusion alarms

CCTV

Networking basics

Customer service

Independent worker

Tools

Bosch

BlueBox

Brivo

Eagle Eye

Exacq

S2

Schlage Engage

Job description

Fortis Fire & Safety Northbrook, IL is seeking an experienced Commercial Security Systems Service Technician to service, maintain, troubleshoot, and program low-voltage systems including intrusion alarms, CCTV, access control, and networking.

The ideal candidate will have hands-on experience with CCTV, access control, and IP video systems, and a willingness to expand knowledge in fire alarm services. Local travel and a valid driver’s license expected.