Commercial Sales & Service Pro — Lead & Grow

AutoZone, Inc.; Fallsington (Bucks County); Sur place; USD 45 000 - 60 000; Plein temps

Résumé du poste

AutoZone, Inc. is seeking a Commercial Specialist to drive WOW! customer service, enhance commercial sales, and coordinate orders, deliveries, and logistics. This role blends customer care, sales support, and operational efficiency to sustain reliable service for commercial customers.

You will engage with clients to select products, manage orders, and maintain billing accuracy while ensuring timely deliveries and safe, compliant operations in a fast-paced environment.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsabilités

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through inbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignments inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Connaissances

Customer service

Communication

Multi-tasking

Billing

Inventory management

Delivery processes

Safety compliance

Driver's license

Spanish language

Description du poste

AutoZone, Inc. is seeking a Commercial Specialist to drive WOW! customer service, enhance commercial sales, and coordinate orders, deliveries, and logistics. This role blends customer care, sales support, and operational efficiency to sustain reliable service for commercial customers.

You will engage with clients to select products, manage orders, and maintain billing accuracy while ensuring timely deliveries and safe, compliant operations in a fast-paced environment.