Commercial Sales & Service Specialist

AutoZone, Inc.; Marion (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental and vision plans

401(k) with company match

Stock Purchase Plan

AutoZoners Living Well Program

Tuition reimbursement

AutoZone in-store discount

Job summary

AutoZone is seeking a Commercial Specialist to drive WOW customer service, support commercial sales, and coordinate logistics. You’ll handle orders, billing, and delivery quality while building client relationships and promoting safety.

The role also involves mentoring in the absence of the Sales Manager and contributing to a compliant, efficient team environment. Applicants should bring strong communication, multitasking ability, and familiarity with billing and inventory.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.
• Bilingual in English and Spanish is a plus.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through inbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication skills

Multi-tasking

Billing processes

Delivery coordination

Safety compliance

Spanish and English

Job description

AutoZone is seeking a Commercial Specialist to drive WOW customer service, support commercial sales, and coordinate logistics. You’ll handle orders, billing, and delivery quality while building client relationships and promoting safety.

The role also involves mentoring in the absence of the Sales Manager and contributing to a compliant, efficient team environment. Applicants should bring strong communication, multitasking ability, and familiarity with billing and inventory.