Commercial Sales & Service Leader

AutoZone, Inc.; Houghton (MI); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental and vision plans

401(k) with company match

AutoZone in-store discounts

Opportunities for career growth

Job summary

AutoZone is seeking a Commercial Specialist to support sales, service, and logistics, driving WOW! customer service and increasing commercial sales. The role blends customer service, sales support, and order fulfillment responsibilities in a fast-paced environment.

You will assist commercial customers with product selection, manage orders, and ensure accurate deliveries while upholding safety and compliance across the team.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multitasking

Billing

Safety compliance

Bilingual (Spanish/English)

Tools

AutoZone systems

Job description

AutoZone is seeking a Commercial Specialist to support sales, service, and logistics, driving WOW! customer service and increasing commercial sales. The role blends customer service, sales support, and order fulfillment responsibilities in a fast-paced environment.

You will assist commercial customers with product selection, manage orders, and ensure accurate deliveries while upholding safety and compliance across the team.