Commercial Sales Representative

Nonn's; Town of Middleton (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Nonn’s is seeking a Commercial Sales Professional for our flooring division to drive sales and margin goals while delivering exceptional customer service based on product knowledge and selling skills.

Based in our showroom, the role requires managing bids, coordinating with installation teams, and building strong relationships with builders and contractors. This full-time position reports to the Commercial Sales Manager and offers a clear path to advancing a sales career in construction.

Qualifications

• 3+ years experience in commercial sales or high-level customer service.
• 1+ years experience in related industry or product segment such as flooring, cabinets, countertops, appliances, or general construction.
• Experience creating bids and proposals or using takeoff and estimating programs.
• Proficiency with Microsoft Office applications.
• Experience using QFloors, RFMS or similar construction-related management software preferred.
• Must have a valid driver license and MVR checks are required.
• Ability to lift up to 20 pounds.
• Ability to communicate in English both verbally and in writing.
• Math skills learned in high school or equivalent for bids and measurements.

Responsibilities

• Develop customer relationships.
• Develop and maintain sales materials and stay current on product knowledge and installation.
• Prepare project bids and ensure margins meet goals.
• Assist customers with selection; consider stock materials and vendor programs.
• Follow company policies for order entry, installation, and credit processes.
• Maintain contact with customers through the sales and installation process.
• Make trips to job sites as required.
• Handle customer service situations with urgency and coordination with relevant teams.
• Follow up after installation to ensure satisfaction.
• Participate in marketing events such as seminars, tradeshows and builder meetings.
• Follow safety policies and procedures.

Skills

Commercial sales experience

Customer service

Bid/proposal experience

Microsoft Office

Estimating software

Driver license

Education

High school diploma or equivalent

Tools

QFloors

RFMS

Estimating software

Job description

Nonn’s is currently seeking a Commercial Sales Professional for our flooring division. A successful individual in this role achieves specified sales and margin goals while providing the highest level of customer service through ongoing product knowledge development and refinement of sales techniques. Based in our showroom, this full-time position reports directly to the Commercial Sales Manager and is scheduled Monday to Friday. Great opportunity to build a sales career in the construction industry!

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

• Develop customer relationships.
• Develop and maintain sales materials and keep current on product knowledge and installation.
• Prepare project bids and ensure jobs meet margin goals.
• Assist the customer with the selection process while taking into consideration stock materials and purchase programs that have been established with preferred vendors.
• Adhere to company policies and procedures regarding the internal order entry paperwork processes, installation department procedures, and credit department requirements.
• Maintain contact with the customer throughout the sales and installation process to ensure maximum customer satisfaction.
• Make trips to jobsites as required.
• Handle all customer service situations with urgency and communicate as needed with Commercial Sales Manager and service/installation department.
• Contact customer after the installation has been completed to ensure that they are satisfied with the complete project.
• Participate in marketing events such as seminars, tradeshows and builder meetings as required.
• Follow and enforce all safety policies and procedures.

EDUCATION, EXPERIENCE & QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 3+ years experience in commercial sales or high-level customer service.
• 1+ years experience in related industry or product segment such as flooring, cabinets, countertops, appliances, or general construction.
• Previous work experience creating bids and proposals or using takeoff and estimating programs.
• Previous work experience using Microsoft Office applications as a daily requirement.
• Previous work experience using QFloors, RFMS or similar construction-related business management application preferred.
• Must have a valid driver license and meet our minimum standards following a Motor Vehicle Record review at time of job offer and at regular intervals while employed.
• Ability to lift up to 20 pounds without restriction and on a regular basis.
• Ability to communicate in English both verbally and in writing for training and project updates and to independently handle external and internal requests.
• Math skills acquired through high school diploma or equivalent to prepare accurate bids and measurements, calculate fractions and percentages, convert square feet and square yards, and understand basic financial transactions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit at computer monitor for long periods throughout the day.
• Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 20 pounds; to see well enough to discern differences in quality of documents and files.

Nonn's is one of the select nationwide divisions owned by Artisan Design Group. Artisan Design Group (ADG), a Lowe’s company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end-to-end design, procurement and installation services for flooring, cabinets, countertops and a growing portfolio of interior products.

Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe’s Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service and local expertise that make their teams valued partners nationwide.

Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email [e-mail]. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.