Commercial Sales Professional

Shelby American, Inc.; New Berlin (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Paid Holidays and Time Off

401(k) Plan with company matching

Job summary

Shelby American, Inc. is seeking a Commercial Sales Professional for our flooring division. This full‑time role involves achieving sales and margin goals while delivering excellent customer service. Based in our showroom, this position requires strong customer relationships and product knowledge.

The ideal candidate will have over 3 years of sales experience, preferably in related industries, and is expected to prepare project bids, assist in the selection process, and ensure customer satisfaction throughout the sales process.

Qualifications

• 3+ years experience in sales or high-level customer service.
• 1+ years experience in related industry or product segment.
• Previous work experience creating bids and proposals.
• Ability to lift up to 20 pounds without restriction.
• Must have a valid driver license.

Responsibilities

• Develop customer relationships.
• Prepare project bids to meet margin goals.
• Maintain contact with the customer during the process.
• Assist customers in selection while considering stock materials.
• Participate in marketing events as required.

Skills

Sales experience

Customer service

Product knowledge

Communication skills

Math skills

Education

High school diploma or equivalent

Tools

Microsoft Office

QFloors

Job description

JOB SUMMARY

Nonn’s is currently seeking a Commercial Sales Professional for our flooring division. A successful individual in this role achieves specified sales and margin goals while providing the highest level of customer service through ongoing product knowledge development and refinement of sales techniques. Based in our showroom, this full‑time position reports directly to the Commercial Sales Manager and is scheduled Monday to Friday. Great opportunity to build a sales career in the construction industry!

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Develop customer relationships.
• Develop and maintain sales materials and keep current on product knowledge and installation.
• Prepare project bids and ensure jobs meet margin goals.
• Assist the customer with the selection process while taking into consideration stock materials and purchase programs that have been established with preferred vendors.
• Adhere to company policies and procedures regarding the internal order entry paperwork processes, installation department procedures, and credit department requirements.
• Maintain contact with the customer throughout the sales and installation process to ensure maximum customer satisfaction.
• Make trips to jobsites as required.
• Handle all customer service situations with urgency and communicate as needed with Commercial Sales Manager and service/installation department.
• Contact customer after the installation has been completed to ensure that they are satisfied with the complete project.
• Participate in marketing events such as seminars, tradeshows and builder meetings as required.
• Follow and enforce all safety policies and procedures.

SUPERVISORY RESPONSIBILITIES

This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• None.

EDUCATION, EXPERIENCE & QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 3+ years experience in sales or high-level customer service.
• 1+ years experience in related industry or product segment such as flooring, cabinets, countertops, appliances, construction, real estate, or other services related to homebuilding.
• Previous work experience creating bids and proposals or using takeoff and estimating programs.
• Previous work experience using Microsoft Office applications as a daily requirement.
• Previous work experience using QFloors, RFMS or similar construction‑related business management application preferred.
• Must have a valid driver license and meet our minimum standards following a Motor Vehicle Record review at time of job offer and at regular intervals while employed.
• Ability to lift up to 20 pounds without restriction and on a regular basis.
• Ability to communicate in English both verbally and in writing for training and project updates and to independently handle external and internal requests.
• Math skills acquired through high school diploma or equivalent to prepare accurate bids and measurements, calculate fractions and percentages, convert square feet and square yards, and understand basic financial transactions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit at computer monitor for long periods throughout the day.
• Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 20 pounds; to see well enough to discern differences in quality of documents and files.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• General working conditions
• May have to meet tight deadlines
• Office/showroom environment
• Onsite at job locations

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

Nonn's is one of the select nationwide divisions owned by Artisan Design Group. Artisan Design Group (ADG), a Lowe’s company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end-to-end design, procurement and installation services for flooring, cabinets, countertops and a growing portfolio of interior products.

Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe’s Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service and local expertise that make their teams valued partners nationwide.

Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email [e-mail]. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.