Commercial Sales & Logistics Specialist

AutoZone; New Britain (CT); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Unrivaled company culture

Medical, dental and vision plans

401(k) with company match and Stock-PD

AutoZone employee discounts

AutoZoners Living Well Program

Opportunities for career growth

Job summary

AutoZone is seeking a Commercial Specialist to drive WOW customer service, boost commercial sales, and coordinate order fulfillment and delivery. The role blends customer service, sales support, and logistics, with opportunities to lead and grow within the department.

Responsibilities include assisting commercial customers, managing orders, and maintaining billing accuracy, while ensuring timely deliveries and safe, compliant operations. Bilingual English/Spanish skills are a plus.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multitasking

Billing knowledge

Safety & compliance

Driver's license

Tools

AutoZone systems

Inventory management

Order management

Billing processes

Job description

AutoZone is seeking a Commercial Specialist to drive WOW customer service, boost commercial sales, and coordinate order fulfillment and delivery. The role blends customer service, sales support, and logistics, with opportunities to lead and grow within the department.

Responsibilities include assisting commercial customers, managing orders, and maintaining billing accuracy, while ensuring timely deliveries and safe, compliant operations. Bilingual English/Spanish skills are a plus.