Commercial Sales & Logistics Lead

AutoZone, Inc.; Plano (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

AutoZone, Inc. in Plano, TX is seeking a Commercial Specialist to drive WOW customer service, boost commercial sales, and ensure smooth order fulfillment and delivery.

This role blends customer service, sales support, and logistics coordination with growth opportunities within the department. Responsibilities include assisting commercial customers with product selection, managing orders, billing accuracy, and on-time deliveries, while maintaining strong relationships through site visits and

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handlereturns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multitasking

Safety compliance

Job description

AutoZone, Inc. in Plano, TX is seeking a Commercial Specialist to drive WOW customer service, boost commercial sales, and ensure smooth order fulfillment and delivery.

This role blends customer service, sales support, and logistics coordination with growth opportunities within the department. Responsibilities include assisting commercial customers with product selection, managing orders, billing accuracy, and on-time deliveries, while maintaining strong relationships through site visits and