Commercial Relationship Manager Sr

First-Horizon-Bank; Chattanooga (TN); On-site; USD 120,000 - 180,000; Full time

Job summary

First Horizon Bank is seeking an experienced banking professional to develop new commercial client relationships and manage a portfolio of high-value customers.

You will lead client conversations, coordinate complex credit and banking solutions, and collaborate with internal teams to deliver integrated solutions while driving deposits and loan growth.

A strong track record in commercial banking, strategic insight, and commitment to community engagement will help you succeed in this role.

Qualifications

• Bachelor's degree and 10+ years of experience or an equivalent combination of education and experience.

Responsibilities

• Manage and grow a portfolio of high-value clients through deepening relationships and proactive outreach.
• Serve as a trusted financial advisor by understanding each client’s financial situation, goals, and needs.
• Recommend customized solutions including credit, deposits, and other products in partnership with internal specialists.
• Lead client conversations with advanced credit knowledge and structure complex credit and banking solutions.
• Collaborate with Credit, Treasury Management, and specialty banking team partners to deliver an integrated client experience.
• Work with the relationship team on loan structure, pricing, underwriting & closing documentation, and ongoing portfolio management.
• Drive growth through deposits, loans, and fee income; meet or exceed sales and client retention goals.
• Maintain a strong presence in the community to generate referrals and build new client relationships.
• Stay informed on economic, legal, and market trends impacting clients and act as a resource to them.
• Monitor and manage client portfolios for changes in financial status, product needs, and risk exposure.
• Ensure compliance with regulatory requirements, credit policies and internal policies; complete required training on time.
• Act as a peer mentor and culture champion, modeling team-based collaboration and First Horizon values.

Skills

Relationship management

Credit knowledge

Client outreach

Portfolio management

Cross-functional collaboration

Regulatory compliance

Education

Bachelor's degree

Job description

Location: On site at location listed in job posting

Summary

Develop new customer prospects and business with commercial clients, with the potential to manage and maintain a portfolio of commercial clients. Offer a wide variety of business loans, deposits, other banking products, and services to build long-term and profitable customer relationships. Ensure credit quality and risks are identified in client portfolio as well as maintaining profitable growth.

Key Responsibilities Include

• Manage and grow a portfolio of high-value clients by deepening existing relationships and acquiring new ones through proactive outreach and client-focused solutions.
• Serve as a trusted financial advisor by thoroughly understanding each client’s financial situation, goals, and needs.
• Recommend and deliver customized solutions, including credit, deposits, and other products, partnering with internal specialists.
• Lead client conversations with advanced credit knowledge and structure complex credit and banking solutions.
• Collaborate with cross-functional partners - including Credit, Treasury Management, and specialty banking team partners - to deliver an integrated client experience.
• Work closely with relationship team on loan structure, pricing, underwriting & closing documentation, and ongoing portfolio management needs.
• Drive growth through deposits, loans, and fee income; meet or exceed sales and client retention goals.
• Maintain a strong presence in the community to generate referrals and build new client relationships and help make our local communities stronger.
• Stay informed on economic, legal, and market trends impacting clients, acting as a resource to clients.
• Monitor and manage client portfolios for changes in financial status, product needs, and risk exposure.
• Ensure compliance with regulatory requirements, credit policies and other internal policies, completing required training on time.
• Act as a peer mentor and culture champion, modeling team-based collaboration and First Horizon values.

Qualifications Include

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
  1. Bachelor (4-year college) degree, 10+ years of experience or equivalent combination of education and experience