Commercial Real Estate QA & Risk Specialist

U.S. Bank; Charlotte (NC); On-site; USD 82,000 - 96,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Charlotte, NC seeks a Commercial Real Estate Quality Assurance/Control Business Risk Professional to independently manage post-close CRE loan reviews, ensuring accuracy, documentation quality, and compliant processes.

You will collaborate with relationship managers, underwriters, and risk partners to resolve findings and support risk controls. The role requires 3–5 years of applicable experience, CRE exposure preferred, and strong analytical and communication skills.

Qualifications

• Bachelor’s degree, or equivalent work experience.
• Three to five years of applicable experience.
• Experience in commercial lending, loan administration, risk, audit, QA/QC, reconciliation, or a related financial services environment.
• Understanding of business operations, lending products and services, applicable risks, controls, and regulatory requirements.
• Commercial Real Estate experience preferred but not required.
• Strong analytical, problem-solving, reconciliation, and attention-to-detail skills.
• Demonstrated ability to independently manage competing priorities, deadlines, and follow-up activities.
• Effective written and verbal communication, collaboration, and relationship-building skills, with the ability to influence and provide guidance to business partners.
• Strong business acumen with the ability to identify issues and support appropriate resolution.
• Proficiency with Microsoft Office, particularly Excel; experience with nCino preferred and familiarity with Hogan, AFS, Liq, or similar lending systems beneficial.

Responsibilities

• Manage and prioritize an assigned pipeline of post-close loan reviews within established control timelines.
• Review newly booked and modified CRE loans for accuracy and completeness.
• Validate that loan documentation aligns with credit approvals and required executed documents are in place.
• Identify data-quality, documentation, and credit-related discrepancies and follow findings through remediation.
• Maintain documentation demonstrating that identified issues have been corrected.
• Partner with relationship managers, underwriters, loan administrators, and risk partners to research and resolve findings.
• Provide guidance and on-the-spot support to business partners regarding processes, findings, and system navigation.
• Support regulatory, due-diligence, reporting, and other risk-related review activities.
• Serve as a knowledgeable and collaborative resource to business partners while building strong working relationships across CRE.

Skills

Analytical skills

Attention to detail

Communication skills

Time management

Problem solving

Education

Bachelor’s degree or equivalent

Tools

Excel

nCino

Lending systems

Job description

U.S. Bank in Charlotte, NC seeks a Commercial Real Estate Quality Assurance/Control Business Risk Professional to independently manage post-close CRE loan reviews, ensuring accuracy, documentation quality, and compliant processes.

You will collaborate with relationship managers, underwriters, and risk partners to resolve findings and support risk controls. The role requires 3–5 years of applicable experience, CRE exposure preferred, and strong analytical and communication skills.