Commercial Real Estate Quality Assurance/Control Business Risk Professional

U.S. Bank; Denver (CO); Hybrid; USD 82,000 - 96,000; Full time

Job summary

U.S. Bank is seeking a Commercial Real Estate Quality Assurance/Control Business Risk Professional to independently manage a pipeline of post-close CRE loan reviews.

You will verify documentation aligns with credit terms, ensure data accuracy, and coordinate remediation with partners. You will collaborate with relationship managers, underwriters, loan administrators, and risk teams to drive accurate processes, timely reviews, and risk-based decisions across CRE.

Qualifications

• Bachelor’s degree or equivalent work experience is required.
• Three to five years of applicable experience in CRE lending, risk, QA/QC, or related fields.
• Experience reviewing post-close CRE loans and ensuring documentation aligns with credit terms.
• Proficient with Excel; familiarity with lending systems like nCino, Hogan, AFS, or Liq is beneficial.

Responsibilities

• Manage and prioritize an assigned pipeline of post-close loan reviews within established control timelines.
• Review newly booked and modified CRE loans for accuracy and completeness.
• Validate that loan documentation aligns with credit approvals and required executed documents are in place.
• Identify data-quality, documentation, and credit-related discrepancies and follow findings through remediation.
• Maintain documentation showing that issues have been corrected.
• Partner with relationship managers, underwriters, loan administrators, and risk partners to resolve findings.
• Provide guidance to business partners regarding processes, findings, and system navigation.
• Support regulatory, due-diligence, reporting, and other risk-related activities.
• Serve as a knowledgeable resource to build strong CRE relationships.

Skills

Analytical skills

Problem solving

Attention to detail

Time management

Communication

Relationship-building

Education

Bachelor’s degree or equivalent work experience

Tools

Excel

nCino

Hogan

AFS

Liq

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Commercial Real Estate Quality Assurance/Control Business Risk Professional supports Commercial Real Estate through post-close reviews designed to promote data accuracy, documentation quality, and effective risk management. This role independently manages a pipeline of newly booked and modified loans, reviewing transactions to ensure information is accurately reflected in the appropriate system of record, loan documentation aligns with approved credit terms, and required documentation is complete. The individual will balance time-sensitive reviews with ongoing follow-up and remediation of previously identified issues. The role works closely with relationship managers, underwriters, loan administrators, and risk partners to research and resolve findings, provide guidance, and support accurate and consistent processes across the business.

Key Responsibilities

• Manage and prioritize an assigned pipeline of post-close loan reviews within established control timelines.
• Review newly booked and modified CRE loans for accuracy and completeness.
• Validate that loan documentation aligns with credit approvals and required executed documents are in place.
• Identify data-quality, documentation, and credit-related discrepancies and follow findings through appropriate remediation.
• Maintain documentation demonstrating that identified issues have been corrected.
• Partner with relationship managers, underwriters, loan administrators, and risk partners to research and resolve findings.
• Provide guidance and on-the-spot support to business partners regarding processes, findings, and system navigation.
• Support regulatory, due-diligence, reporting, and other risk-related review activities.
• Serve as a knowledgeable and collaborative resource to business partners while building strong working relationships across CRE.

Basic Qualifications

• Bachelor’s degree, or equivalent work experience.
• Three to five years of applicable experience.

Preferred Skills/Experience

• Experience in commercial lending, loan administration, risk, audit, QA/QC, reconciliation, or a related financial services environment.
• Understanding of business operations, lending products and services, applicable risks, controls, and regulatory requirements.
• Commercial Real Estate experience preferred but not required.
• Strong analytical, problem-solving, reconciliation, and attention-to-detail skills.
• Demonstrated ability to independently manage competing priorities, deadlines, and follow-up activities.
• Effective written and verbal communication, collaboration, and relationship-building skills, with the ability to influence and provide guidance to business partners.
• Strong business acumen with the ability to identify issues and support appropriate resolution.
• Proficiency with Microsoft Office, particularly Excel; experience with nCino preferred and familiarity with Hogan, AFS, Liq, or similar lending systems beneficial.

Location expectations

This role requires working from a U.S. Bank location listed on the job posting three (3) or more days per week.

This position is not eligible for visa sponsorship.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $81,515.00 - $95,900.00

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

Posting may be closed earlier due to high volume of applicants.