Commercial Property Manager

Commonwealth Commercial, LLC; Tennessee; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player in commercial real estate is seeking a dedicated Commercial Property Manager to oversee a diverse portfolio. This role involves managing tenant relationships, ensuring operational excellence, and maintaining high standards of property appearance and service. The ideal candidate will have a strong background in property management, with a focus on customer satisfaction and financial oversight. Join a passionate team committed to delivering exceptional real estate solutions and make a meaningful impact in a growing organization. If you are a proactive leader with a knack for problem-solving, this opportunity is perfect for you.

Benefits

401(k)

401(k) matching

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Qualifications

• 6+ years of commercial property management experience.
• Strong communication and customer service skills.
• Experience managing vendors and contractors.

Responsibilities

• Manage tenant relationships and property operations.
• Ensure properties meet quality and customer service standards.
• Develop and manage annual budgets for assigned properties.

Skills

Commercial Property Management

Customer Service

Analytical Skills

Communication Skills

Time Management

Problem-Solving

Education

Bachelor's Degree

Tools

Yardi

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Commonwealth Commercial Partners is a vertically integrated firm passionate about helping people succeed while adding value to the commercial real estate industry. Our values encompass every aspect of our culture and drive our passion for continually creating and providing best-in-class commercial real estate property solutions for the evolving needs of our clients.

It is our people and our value-driven culture that make CCP a leading commercial real estate firm with demonstrated expertise in Commercial Sales & Leasing, Property & Asset Management, Construction Management, Hospitality Management, Project Management, Land Sales, and Forestry Consulting.

We are actively looking for an experienced Commercial Property Manager in Nashville, TN to join our growing organization. The position is responsible for achieving the highest possible net operating income, without compromising the quality of the property’s appearance or level of customer service to tenants.

The Property Manager will manage tenant relationships, property operations and costs, approved capital expenditures and the tenant improvement process for assigned properties. Assist leasing reps and brokers showing space to prospective tenants and will provide direction and training to administrative and technical personnel as necessary to meet all Commonwealth Commercial Partners standards.

Duties include but are not limited to the following:

The Property Manager is responsible for the daily operations and leadership of an assigned commercial real estate portfolio that consists of one or more of the following property types: office, medical, flex space, retail, and industrial. This position ensures the long-term occupancy of the properties by providing the highest possible level of customer service to tenants and maintaining the appearance of the assigned properties to company standards.

Property Inspection and Maintenance: Regularly inspect and evaluate all building components, equipment, systems, and grounds to ensure that the appearance and operation of the properties meet CCP standards. Coordinate routine technical service/response, 3rd party vendors and emergency response activities, as required. Proactively develop, enhance, and maintain emergency procedures and preventive maintenance programs. Actively participate in the capital planning process.

Customer Service/Tenant Interface: Ensure all CCP customers know you can assist them in their real estate needs. Establish and execute an annual Customer Service plan. Manage the move-in process to CCP’s standards and tenant’s satisfaction. Visit tenants regularly and maintain a positive, productive, and professional relationship. Complete documents pertaining to lease administration and coordinate all required activities with the Lease Administrator. Assist with tenant renewals, expansions and contractions including coordination of move-outs.

Work Orders: Fully utilize the work order system, as it relates to your portfolio, to ensure that tenant service calls are handled to 100% customer satisfaction.

Contracts: Negotiate contracts with outside vendors to provide services as required. Ensure that work performed by contractors is performed timely and appropriately. Meet CCP requirements regarding bidding and insurance levels. Ensure the portfolio you are assigned meets/exceeds all CCP internal audit standard requirements.

Budgets/Financial Control: Develop and manage the annual budgets for assigned properties ensuring that the properties operate within budget and achieve / exceed targeted NOI. Increase revenue, proactively control costs, and maximize property lease ability. Approve all payable invoices. Review monthly operating reports and explain budget variances. Review quarterly trial balances and ensure proper allocation of service costs. Manage collection of accounts receivable and tenant default situations. Monitor Real Estate taxes and evaluate possible appeals. Experience interpreting and applying contracts, legal documents, budgets, and accounting functions is required. Ensure accurate financial records, track income and expenses, manage budgets, and provide financial statements to property owners and stakeholders. This helps owners make informed decisions about their real estate investments.

Tenant Improvements: Handle TI as assigned/directed, following all appropriate protocols. Provide required project status updates and participate in tenant improvement reviews. Coordinate progress meetings and/or project planning to stay within schedules and on budget. Manage job cost/tracking sheets, punch lists and close out projects.

Activity and Status Reports: In conjunction with accounting, lease administration and asset management, prepare and deliver accurate, timely and complete financial reports pursuant to CCP standards and PMA requirements. Forecasts management plans and prepares weekly updates and monthly performance reports, providing all necessary detail and variance explanations including property activities and tenant relations. Creating, maintaining, and reporting on all lease records in the commercial management module of Yardi accounting system. Prepare the analysis and reporting of actual operating performance with operative plan and prior year results to provide information to allow management to make informed decisions and drive business growth.

Risk Management: Lead effort to minimize exposure and losses. Obtain certificates of insurance and waivers from tenants, contractors, suppliers, and other third-parties and assure adherence to safety guidelines pertinent to property visitors, tenants and employees. Direct employee participation in company workplace illness and injury prevention programs and assure adherence to accident-avoidance initiatives. Provide post-accident follow-up including reporting, investigation and liaison for insurance, legal and incident prevention purposes. Analyze daily and monthly results and communicate risks and opportunities to management for decision making.

Preferred Qualifications and Skills:

• 6+ years of commercial property management and tenant improvement experience with demonstrated track record of success.
• Experience managing engineers / techs, third-party vendors, and contractors.
• Detail oriented, proficient in calculations, a strong communicator and customer service oriented.
• Analytical, interpersonal and communication (both written and verbal) skills.
• Self-starter with strong time management, organizational and problem-solving skills. Proven ability to think, communicate and implement strategically.
• Experience with Yardi, MRI, Kardin, or work order systems is a bonus.
• Proficient with Microsoft software programs: Word, Excel, and Outlook
• Bachelor’s Degree preferred.

The compensation plan for this role will be commensurate with the experience and skills required.

Job Type: Full-time

• 401(k)
• 401(k) matching
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Commercial Property Management: 6 years (Preferred)