Commercial Property Administrator

SVN - Real Estate Associates

Durham (NC)

On-site

USD 42,000 - 60,000

Full time

11 days ago

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Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

SVN | Real Estate Associates in Durham, NC seeks an experienced Commercial Property Administrator to support our Property Management team. You will maintain accurate records, coordinate tenant matters, and ensure follow-up on open items, helping Property Managers keep operations organized and moving forward.

The role requires strong organizational skills, 3+ years in a business/real estate office, and proficiency with Google Workspace and Appfolio or similar software.

Qualifications

Minimum 3 years in a business/real estate office.
Excellent organizational and communication skills.
Experience with property management software (Appfolio) preferred.

Responsibilities

Communicate with commercial tenants regarding routine property matters.
Document tenant questions and route to the Property Manager.
Maintain records for tenants, leases, and properties in Appfolio.
Assist with move-in/move-out administration.
Prepare routine tenant correspondence and notices.
Track deadlines and follow up on required documents.

Skills

Organizational skills

Communication

Multitasking

Attention to detail

Independent work

Education

3+ years business/real estate office experience

Tools

Appfolio

Google Workspace

Job description

Benefits

401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance

Commercial Property Administrator

SVN | Real Estate Associates is seeking an experienced Commercial Property Administrator to join our Property Management team in Durham, North Carolina.

SVN | Real Estate Associates is a full-service real estate firm providing residential and commercial property management, commercial brokerage, leasing, and other real estate services throughout the Triangle.

The Commercial Property Administrator works directly with our Commercial Property Managers and commercial tenants to provide administrative support, maintain accurate property and tenant records, coordinate routine tenant matters, and ensure required follow-up is completed.

This is a highly organized position. Our Commercial Property Managers oversee multiple properties and tenant relationships, and the Commercial Property Administrator helps keep the administrative side of those relationships organized, documented, and moving forward.

Your Role as a Commercial Property Administrator with SVN | Real Estate Associates

The Commercial Property Administrator serves as an important point of contact for tenants while providing day to day administrative support to the Commercial Property Managers.

This position does not manage a commercial property portfolio. Instead, the Administrator supports the Property Managers by maintaining records, tracking open items, coordinating routine tenant matters, preparing correspondence, and making sure information and documentation are where they need to be.

Responsibilities include

Communicating professionally with commercial tenants regarding routine property and administrative matters
Receiving tenant questions and requests, documenting them appropriately, and directing issues to the Commercial Property Manager or other appropriate team member
Maintaining accurate tenant, lease, property, and communication records in Appfolio
Maintaining tenant files and tracking required documents, including Certificates of Insurance and other lease related documentation
Assisting with commercial tenant move-in and move-out administration
Preparing routine tenant correspondence, notices, and other documentation at the direction of the Commercial Property Manager
Tracking open items, deadlines, required tenant documentation, and follow up
Coordinating keys, access, and other routine tenant needs
Assisting with scheduling and administrative vendor follow up at the direction of the Commercial Property Manager
Routing invoices and supporting documentation through the appropriate internal process
Assisting Commercial Property Managers with property and tenant related administrative projects
Maintaining organized electronic records so property information and communication are readily available to the Property Management team
Following established company procedures and escalating matters requiring Property Manager review or direction

Requirements for Commercial Property Administrator

We are looking for someone who is exceptionally organized, comfortable managing a high volume of information, and able to keep multiple responsibilities moving at the same time.

This position requires more than the ability to complete individual assignments. The right person will recognize outstanding items, maintain accurate records, follow up without repeated reminders, and understand the importance of documenting information so that the Commercial Property Manager and other team members can quickly determine the status of an issue.

This is not an entry level office position.

You will need

A minimum of 3 years of professional experience in a business office, property management office, real estate office, leasing office, or similar professional environment
Excellent organizational skills with demonstrated experience managing multiple tasks, deadlines, records, and follow up responsibilities simultaneously
Excellent interpersonal and communication skills, both oral and written
Strong attention to detail and a high level of accuracy
Demonstrated ability to maintain organized files, records, and business documentation
The ability to prioritize responsibilities and recognize items requiring timely follow up
The ability to work independently without losing communication or coordination with the larger team
Professional judgment and the ability to recognize when a matter should be elevated to the Commercial Property Manager
Proficiency with Google Workspace and other business software
The ability to learn and work efficiently within property management software and electronic record systems
A professional attitude and strong work ethic
Previous commercial property management, real estate, leasing, or tenant coordination experience is strongly preferred. Experience with Appfolio or similar property management software is also preferred.