Commercial Pool Tech Trainer & Support Specialist

Hayward Industries, Inc.; Georgia; Hybrid; USD 50,000 - 70,000; Full time

Job summary

Hayward Industries, Inc. is seeking a professional to provide technical support and training for their commercial pool products, particularly CAT Controllers. The role requires a solid understanding of swimming pool water chemistry and strong communication skills. Candidates should be comfortable leading training sessions and assisting with troubleshooting issues.

You will manage training schedules and materials while supporting sales teams. This position offers opportunities for travel to trade shows and off-site trainings, contributing to your professional development within the commercial pool industry.

Qualifications

• Solid understanding of swimming pool water chemistry, including ORP.
• Strong presentation and public speaking skills.
• Customer service mindset with ability to build rapport.

Responsibilities

• Provide technical support for products via phone, email, and in person.
• Conduct technical trainings for commercial customers and partners.
• Assist with troubleshooting water chemistry issues on commercial pools.

Skills

Swimming pool water chemistry

Public speaking

Customer service

Education

CPO certification (preferred)

Tools

CAT Controllers

Job description

Hayward Industries, Inc. is seeking a professional to provide technical support and training for their commercial pool products, particularly CAT Controllers. The role requires a solid understanding of swimming pool water chemistry and strong communication skills. Candidates should be comfortable leading training sessions and assisting with troubleshooting issues.

You will manage training schedules and materials while supporting sales teams. This position offers opportunities for travel to trade shows and off-site trainings, contributing to your professional development within the commercial pool industry.