Commercial Pool Tech Trainer & Support Specialist

Hayward Holdings, Inc.; United States; On-site; USD 65,000 - 85,000; Full time

Job summary

Hayward Holdings, Inc. is seeking a professional to provide technical support for their commercial pool products. This role involves conducting training sessions, managing the Commercial Training Hub in Atlanta, and ensuring customers have the support they need regarding water chemistry issues.

The ideal candidate will possess strong presentation skills, a deep understanding of swimming pool water chemistry, and be organized in managing training schedules. A CPO certification is preferred, and the role may require occasional travel.

Qualifications

• Solid understanding of swimming pool water chemistry, including ORP.
• Comfortable leading training sessions for groups.
• Excellent verbal and written communication skills.

Responsibilities

• Provide technical support for Hayward Commercial products via various channels.
• Conduct trainings for commercial customers and internal staff.
• Manage the Commercial Training Hub facility in Atlanta.
• Assist with troubleshooting water chemistry issues.
• Develop and update training materials and documentation.
• Support sales and service teams with technical product knowledge.

Skills

Understanding of swimming pool water chemistry

Presentation and public speaking skills

Customer service mindset

Organized and detail-oriented

Education

CPO (Certified Pool Operator) certification

Tools

CAT Controllers

Job description

Hayward Holdings, Inc. is seeking a professional to provide technical support for their commercial pool products. This role involves conducting training sessions, managing the Commercial Training Hub in Atlanta, and ensuring customers have the support they need regarding water chemistry issues.

The ideal candidate will possess strong presentation skills, a deep understanding of swimming pool water chemistry, and be organized in managing training schedules. A CPO certification is preferred, and the role may require occasional travel.