Technical Support & Training Specialist - Remote Pool Chemistry

Hayward Holdings, Inc.; Georgia; On-site; USD 45,000 - 65,000; Full time

Job summary

Hayward Holdings, Inc. is seeking a Technical Support Specialist to provide technical assistance for commercial pool products, including CAT Controllers. The role involves conducting training for customers and managing the Commercial Training Hub.

The ideal candidate will have a solid understanding of pool water chemistry and strong presentation skills. Customer service experience and the ability to travel is required. Join Hayward's team and contribute to the industry's advancement.

Qualifications

• Solid understanding of swimming pool water chemistry, including ORP.
• CPO certification preferred or ability to obtain.
• Previous experience with CAT Controllers or similar automated systems.

Responsibilities

• Provide technical support for CAT Controllers and Hayward products.
• Conduct technical trainings for customers and partners.
• Manage the Commercial Training Hub facility.

Skills

Swimming pool water chemistry understanding

Presentation and public speaking skills

Customer service mindset

Education

CPO certification

Tools

CAT Controllers

Job description

Hayward Holdings, Inc. is seeking a Technical Support Specialist to provide technical assistance for commercial pool products, including CAT Controllers. The role involves conducting training for customers and managing the Commercial Training Hub.

The ideal candidate will have a solid understanding of pool water chemistry and strong presentation skills. Customer service experience and the ability to travel is required. Join Hayward's team and contribute to the industry's advancement.