Commercial Parts & Dispatch Specialist

Advance-Auto-Parts; Durham (NC); On-site; USD 36,000 - 52,000; Full time

Job summary

Advance Auto Parts in Durham, NC seeks a Commercial Specialist to support CPP-led sales, dispatch deliveries, manage the store vehicle fleet, and lead the parts department. The role combines hands-on customer service with inventory and operations responsibilities.

You will upsell, maintain safety and MVR standards, and build relationships with commercial customers. A high school diploma and valid driver's license are required; ASE certification is a plus.

Qualifications

• High school diploma or GED required.
• ASE certification preferred but not required.
• Valid driver's license with acceptable MVR.
• Prior automotive parts experience preferred.
• Ability to read and interpret safety rules and procedures.

Responsibilities

• Support CPP-led commercial sales.
• Assist with dispatching and coordination of commercial deliveries.
• Manage store vehicle fleet maintenance and safety checks.
• Conduct account stocking visits and Pro Sales flyer drops.
• Lead the organization of the parts department, backroom, and delivery areas.
• Assist upselling and cross-selling to increase transaction value.
• Engage with walk-in customers to understand needs.
• Maintain knowledge of product inventory and new arrivals.

Skills

Upselling

Customer relationships

Inventory management

Multitasking

Communication

Spanish language

Education

High school diploma or GED

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

POS system

Parts lookup systems

Job description

Advance Auto Parts in Durham, NC seeks a Commercial Specialist to support CPP-led sales, dispatch deliveries, manage the store vehicle fleet, and lead the parts department. The role combines hands-on customer service with inventory and operations responsibilities.

You will upsell, maintain safety and MVR standards, and build relationships with commercial customers. A high school diploma and valid driver's license are required; ASE certification is a plus.