Commercial Parts & Dispatch Lead

Advance-Auto-Parts; Monroe (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Advance Auto Parts in Monroe, NC seeks a Commercial Specialist to support CPP-led sales and coordinate deliveries from order creation to dispatch.

You will help manage the parts department, assist with inventory, and engage customers to upsell and build relationships. Strong communication and basic math are essential for daily tasks.

The role requires availability for days, evenings, and weekends, with on-site duties and adherence to safety and quality standards.

Qualifications

• Ability to communicate clearly with customers and peers.
• Knowledge of inventory systems and store equipment.
• Basic dispatching and logistics coordination skills.

Responsibilities

• Support CPP-led commercial sales and assist with dispatching deliveries.
• Manage store vehicle fleet maintenance and safety checks.
• Perform outbound calls and customer touchpoints; upsell where appropriate.
• Lead portions of the parts department and backroom organization.
• Maintain knowledge of product inventory and new arrivals.

Skills

Friendly communication

Part stocking

Sales skills

Customer relationship

Multi-tasking

Vehicle knowledge

Education

High school diploma or GED

ASE certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts in Monroe, NC seeks a Commercial Specialist to support CPP-led sales and coordinate deliveries from order creation to dispatch.

You will help manage the parts department, assist with inventory, and engage customers to upsell and build relationships. Strong communication and basic math are essential for daily tasks.

The role requires availability for days, evenings, and weekends, with on-site duties and adherence to safety and quality standards.