Commercial Operations & Process Improvement Lead

Huber Corporation; Charlotte (NC); On-site; USD 120,000 - 150,000; Full time

Job summary

Huber Engineered Woods in Charlotte, NC seeks a Commercial Operations Manager to lead cross-functional process ownership across Sales, Marketing, Finance, and IT. You will map current workflows, drive improvements, and implement end-to-end processes that affect monetary flow.

The role requires 5+ years in process management, strong analytical skills, and proficiency with Excel and ERP tooling. This is a on-site position with responsibilities across multiple departments.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Finance, Industrial Engineering, or related field.
• Approximately five or more years of experience in business process management or process improvement.
• Proven ability to lead cross-functional projects with limited day‑to‑day direction.
• Strong analytical and problem‑solving skills.
• Ability to facilitate working sessions and influence contributors across functions.
• Proficiency with Excel and process mapping tools.

Responsibilities

• Map and document current commercial processes from initiation through completion.
• Identify dependencies between Sales, Marketing, Customer Service, Finance, Supply Chain, and IT.
• Lead process improvement projects with defined scope, milestones, and resources.
• Establish end-to-end process ownership with functional leaders.
• Manage commercial operation processes including quotes, discounts, rebates and price lists.
• Evaluate workflows to identify bottlenecks and opportunities for improvement.
• Set and monitor KPIs like cycle time, accuracy, and on-time completion.
• Support data quality and partner with IT on data governance policies.
• Create and maintain process maps, SOPs, and supporting docs.

Skills

Analytical thinking

Problem solving

Cross-functional collaboration

Process mapping

Excel proficiency

Communication

Education

Bachelor’s degree in Business Administration, Operations Management, Finance, Industrial Engineering, or related field

Tools

Oracle EBS

Job description

Huber Engineered Woods in Charlotte, NC seeks a Commercial Operations Manager to lead cross-functional process ownership across Sales, Marketing, Finance, and IT. You will map current workflows, drive improvements, and implement end-to-end processes that affect monetary flow.

The role requires 5+ years in process management, strong analytical skills, and proficiency with Excel and ERP tooling. This is a on-site position with responsibilities across multiple departments.