Commercial Operations Intern [Winter 2027]

Figure; San Jose (CA); On-site; USD 85,962,000 - 114,616,000; Full time

Job summary

Figure is an AI robotics company developing autonomous humanoid robots, headquartered in San Jose, CA. We are seeking a Commercial Operations Intern for Winter 2027 to join our Commercial team as an extension of the team, owning tasks from day one and tracking KPIs across active use cases at customer sites.

You will be on the ground at deployments, observe operations, collect data, and escalate issues. You'll collaborate across Commercial, Pilots, Engineering, and Operations to drive action

Qualifications

• Rising senior or recent graduate in Business, Industrial Engineering, Operations Research, Engineering, or related field; must be graduating within one year.
• Strong organizational and communication skills, with comfort working with data in spreadsheets.
• Willing to travel to customer sites and work hands-on in industrial environments such as warehouses and logistics facilities.

Responsibilities

• Track progress across active commercial use cases and keep status, milestones, and blockers up to date for the team.
• Collect, maintain, and report KPIs in recurring updates for the team and leadership.
• Act as feet on the ground at customer and deployment sites: observe operations, capture issues and data, and relay what you see back to the team.
• Coordinate across Commercial, Pilots, Engineering, and Operations to drive action items and open issues to closure.
• Step in on real tasks and own projects end to end as the team's needs shift.

Skills

Organizational skills

Communication

Spreadsheet data handling

Travel to sites

Education

Business / Industrial Engineering / OR / Engineering

Tools

SQL

Python

Looker

Job description

Commercial Operations Intern [Winter 2027]

San Jose, CA

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA.

We are looking for a Commercial Operations Intern to join our Commercial team during Winter 2027. In summary, you will be a true extension of the team: you'll own real tasks from day one, track how our commercial use cases are progressing against their KPIs, and be our feet on the ground at customer sites.

Responsibilities:

Track progress across active commercial use cases and keep status, milestones, and blockers up to date for the team.

Collect, maintain, and report KPIs in recurring updates for the team and leadership.

Act as feet on the ground at customer and deployment sites: observe operations, capture issues and data, and relay what you see back to the team.

Coordinate across Commercial, Pilots, Engineering, and Operations to drive action items and open issues to closure.

Step in on real tasks and own projects end to end as the team's needs shift.

Requirements:

Rising senior or recent graduate in Business, Industrial Engineering, Operations Research, Engineering, or a related field; must be graduating within one year.

Strong organizational and communication skills, with comfort working with data in spreadsheets.

Willing to travel to customer sites and work hands-on in industrial environments such as warehouses and logistics facilities.

Bonus Qualifications:

Experience in operations, logistics, supply chain, or a customer-facing role.

Interest in robotics or AI, or experience with data analysis and dashboarding tools (SQL, Python, Looker, or similar).

The US base pay range for this full-time position is $30.00 to $40.00 per hour.

The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Figure’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or an armed Forces service medal has been awarded pursuant to Executive Order 12985.