Commercial Operations Director

My Guys Moving & Storage; Sterling (VA); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Paid vacation and holidays

Career development opportunities

Job summary

MG Moving Services is seeking a Commercial Operations Director to lead and scale our commercial moving, warehouse, logistics, and service operations. This hands-on, data-driven leader will shape strategy, drive performance, and ensure exceptional client experiences across regional and national accounts.

You will build operational infrastructure, oversee budgeting and P&L, manage multi-site teams, ensure DOT/OSHA compliance, and collaborate with Sales, Finance, HR, and Fleet to align operations

Qualifications

• Bachelor's degree required; related field preferred.
• 7+ years in progressive operations leadership.
• Experience managing high-value commercial accounts and multi-site teams.
• Strong financial acumen with budgets, forecasting, and P&L.
• Knowledge of DOT/OSHA and safety compliance.

Responsibilities

• Provide strategic and day-to-day leadership for commercial operations, including warehouse, inventory, logistics, transportation, and project execution.
• Develop and execute operational strategies to improve efficiency, service quality, capacity, profitability, and scalability.
• Lead, coach, and develop managers, supervisors, warehouse personnel, and frontline teams while fostering accountability, teamwork, safety, and customer focus.
• Oversee planning and execution of large-scale commercial moving and logistics projects with aligned resources.
• Establish, monitor, and analyze KPIs to identify trends and drive continuous improvement.
• Own budgeting, financial reporting, cost controls, and P&L performance; use financial data to guide decisions.
• Oversee warehouse organization, inventory controls, asset management, and logistics processes for accuracy and readiness.
• Collaborate with Sales, Finance, HR, Fleet Management, and others to align operations with goals.
• Lead contract administration, vendor relationships, and resource allocation for projects.
• Ensure DOT/OSHA compliance, safety programs, and company policies.
• Identify operational risks and implement corrective actions and standardized procedures.
• Support expansion into new markets and services through scalable processes.
• Maintain a strong client-service culture and executive support for high-value accounts.

Skills

Leadership

Strategic planning

P&L management

Budgeting

Operations management

DOT compliance

Vendor management

Education

Bachelor's degree

Job description

Position Overview

MG Moving Services is seeking a results-driven Commercial Operations Director to lead and scale our commercial moving, warehouse, logistics, and service operations. This director-level role is responsible for operational strategy, team leadership, financial performance, safety, compliance, and the successful execution of complex commercial projects.

The ideal candidate is a hands-on, data-driven leader who can strengthen operational infrastructure, improve warehouse and field performance, support business growth, and consistently deliver an exceptional client experience across regional and national accounts.

Key Responsibilities

• Provide strategic and day-to-day leadership for commercial operations, including warehouse, inventory, logistics, transportation, and project execution.
• Develop and execute operational strategies that improve efficiency, service quality, capacity, profitability, and scalability.
• Lead, coach, and develop managers, supervisors, warehouse personnel, and frontline teams while fostering accountability, teamwork, safety, and customer focus.
• Oversee the planning and execution of large-scale commercial moving and logistics projects, ensuring resources, schedules, equipment, and labor are aligned with client requirements.
• Establish, monitor, and analyze key performance indicators to identify trends, solve operational issues, and drive continuous improvement.
• Own operational budgeting, financial reporting, cost controls, and P&L performance; use financial data to guide decisions and improve profitability.
• Oversee warehouse organization, inventory controls, asset management, and logistics processes to ensure accuracy, efficiency, and operational readiness.
• Collaborate closely with Sales, Finance, Human Resources, Fleet Management, and other departments to align commercial operations with company goals.
• Lead contract administration, vendor relationships, vendor negotiations, and resource allocation for commercial projects and service needs.
• Ensure compliance with DOT regulations, OSHA standards, workplace safety requirements, company policies, and applicable industry standards.
• Identify operational risks and implement corrective actions, standardized procedures, and performance expectations across the commercial operation.
• Support expansion into new markets, accounts, and service lines by building repeatable processes and scalable operational capabilities.
• Maintain a strong client-service culture and provide executive-level support for high-value or complex commercial accounts.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Logistics, Supply Chain Management, or a related field preferred; equivalent relevant experience may be considered.
• Minimum of 7 years of progressive operations leadership experience, preferably in commercial moving, logistics, transportation, warehousing, relocation, or a related service industry.
• Demonstrated success leading managers and multi-site or cross-functional operational teams.
• Proven experience managing high-value commercial accounts, complex projects, or high-volume service operations.
• Strong financial acumen, including experience with budgets, forecasting, cost controls, financial reporting, and P&L responsibility.
• Working knowledge of warehouse operations, inventory management, fleet coordination, logistics, and resource planning.
• Experience operating within regulated environments and maintaining compliance with DOT, OSHA, safety, and company requirements.
• Exceptional leadership, communication, negotiation, organizational, and problem-solving skills.
• Ability to translate business goals and performance data into practical operating plans and measurable results.
• Comfort working in a fast-paced, evolving environment with competing priorities and significant growth opportunities.

Compensation & Benefits

• Competitive director-level compensation based on experience and qualifications.
• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement plan
• Paid vacation, holidays, and personal time.
• Career advancement and leadership development opportunities.

Why Join MG Moving Services?

This is an opportunity to shape the future of a growing commercial operation, lead a high-impact team, and directly influence service quality, profitability, and expansion. If you are a strategic leader who is equally comfortable developing long-term plans and solving day-to-day operational challenges, we invite you to apply for the Commercial Operations Director position.