General Manager

Simple Move; Georgia; Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Shared-services support

Hybrid role in Atlanta

Job summary

Simple Move is seeking a General Manager to lead day-to-day operations, drive profitability, and oversee growth across multiple brands in the Atlanta metro area. You will manage a P&L, lead crews and office staff, and align operations with company strategy and shared-services support.

This hands-on leader will integrate newly acquired businesses, partner with Marketing and Sales to boost leads, and ensure top-notch customer experience while maintaining safety and compliance across locations.

Qualifications

• 5+ years leading operations with P&L responsibility.
• Experience leading hourly/field teams in a fast-paced service environment.
• Strong budgeting, forecasting, and KPI-driven decision-making.
• Excellent communication and relationship-building with customers, employees, and partners.
• Proficiency with CRM or moving software; reporting tools.

Responsibilities

• Lead daily operations for moves including scheduling, dispatch, crew deployment, fleet and warehouse.
• Oversee safety programs, claims prevention and DOT compliance.
• Own the P&L, budgeting, and forecasts with Finance input.
• Recruit, train, and develop crews and office staff; build accountability culture.
• Collaborate with HR, Marketing, and Sales to grow leads and retention.
• Integrate newly acquired business and standardize processes across brands.

Skills

Operations lead

P&L ownership

Budgeting

Forecasting

Communication

CRM software

Moving software

Education

Bachelor's degree in business

Tools

Microsoft 365

Google Workspace

Moving software

CRM systems

Job description

About Simple Move

Simple Move is a growing relocation company built on one idea: moving should be simpler. We are the parent company of a family of trusted local brands, including Page Relocation, Baxter Moving, Jason Taylor Moving & Storage, Atlanta Peach Movers, Peachtree Movers, and Well Placed Packing. Together, they serve residential and commercial customers across metro Atlanta and beyond.

Each brand keeps its local identity and customer relationships. Simple Move provides the shared engine behind them: Marketing, HR, Finance, and Technology. That lets our operating teams focus on what matters most: excellent moves, satisfied customers, and crews who want to stay.

Guided by our mantra, “Innovation in Motion,” we are growing through acquisitions and new service lines. We are investing in the people, systems, and processes that make a multi-brand moving company run well.

The Opportunity

We are adding a General Manager to lead one of our growing operations as we expand the Simple Move family. You will own day-to-day performance for your business, covering people, service quality, profitability, and growth. You’ll manage a P&L, lead crews and office staff, and turn company strategy into results on the ground.

This role may include leading a newly added business through its transition into Simple Move. That means keeping customers and team members confident while bringing in our systems, standards, and shared-services support. It is a hands‑on leadership position for someone who enjoys building, not just maintaining.

Key Responsibilities

Operations & Service Delivery

• Lead daily operations for residential, commercial, and storage moves, including scheduling, dispatch, crew deployment, fleet, and warehouse
• Establish and uphold service standards that deliver a consistent, high-quality customer experience
• Oversee claims prevention and resolution, safety programs, and DOT compliance
• Resolve escalated customer issues and turn lessons learned into process improvements
• Own the P&L, including revenue, labor, fleet, and overhead
• Develop and manage budgets and forecasts with the Finance team
• Monitor and act on key metrics, including revenue per job, labor efficiency, crew utilization, booking rate, claims ratio, and customer reviews
• Find opportunities to improve margins without compromising service
• Recruit, train, and develop crew leads, movers, drivers, and office staff
• Build a culture of accountability, safety, and pride in the work
• Partner with HR on hiring, retention, performance management, and peak-season staffing
• Coach and develop the next generation of leaders

Growth & Integration

• Lead the integration of a newly added business, including onboarding the team, aligning processes, and implementing Simple Move systems while protecting the customer relationships behind its success
• Partner with Marketing and Sales to grow lead volume, conversion, and repeat and referral business
• Build relationships with commercial clients, realtors, property managers, and referral partners
• Share best practices across the portfolio and identify new service and technology opportunities

Cross-Functional Collaboration

• Work closely with Marketing, HR, Finance, and Technology to carry out company-wide initiatives
• Give leadership clear, timely reporting on performance, risks, and opportunities
• Champion the adoption of new tools and systems across your team

Qualifications

• 5+ years of operations leadership experience, preferably with P&L responsibility
• Proven ability to lead hourly and field-based teams in a fast-paced service environment
• Strong financial acumen, including budgeting, forecasting, and KPI-driven decision-making
• Demonstrated success leading process improvement and organizational change
• Excellent communication and relationship-building skills with customers, employees, and partners
• Calm, decisive problem-solving under pressure, especially during peak season
• Proficiency with CRM or moving software, reporting tools, and Microsoft 365 or Google Workspace
• Bachelor’s degree in business, Operations, or a related field, or equivalent practical experience

Preferred Qualifications

• Experience integrating acquired businesses or leading teams through an ownership or leadership transition
• Background in moving, logistics, transportation, warehousing, or field services
• Familiarity with van line operations or interstate moves
• Working knowledge of DOT and FMCSA regulations
• Experience in a multi-location or multi-brand organization

Why Join Simple Move

• A leadership role in a company actively growing Organically and through acquisition
• Real ownership and direct impact on business results
• Dedicated shared-services support across Marketing, HR, Finance, and Technology
• A collaborative, entrepreneurial team that moves quickly

Location & Schedule

This is a hybrid role based in the Atlanta Metropolitan Area. It requires regular on-site presence at our operating locations and travel between sites as needed. Remote work is flexible on administrative days.

Simple Move is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of any protected characteristic.