COMMERCIAL OPERATIONS & COMPLIANCE SPECIALIST

Animal Feed Phosphate Technologies by Prayon; Augusta (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Company-Paid Life Insurance

Short-Term and Long-Term Disability

401(k) with Company Match

Paid Holidays

Employee Assistance Program (EAP)

Professional Development Opportunities

Job summary

Prayon is seeking a detail-oriented Commercial Operations & Compliance Specialist to join the team in Augusta, Georgia. This full-time, office-based role supports commercial operations by managing customer-facing documentation, regulatory and licensing coordination, reporting, pricing and contract administration, and customer data integrity.

The role collaborates with customers, Sales, Supply Chain, Quality, Regulatory, and other internal stakeholders to ensure timely, accurate, and compliant

Qualifications

• High school diploma or GED required.
• Minimum two years of administrative, office, clerical, or related experience.
• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams.
• Strong organizational, communication, analytical, and problem-solving skills.
• Exceptional attention to detail and ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Maintain and update customer records and commercial data within business systems.
• Coordinate customer onboarding activities and customer information requests.
• Manage customer questionnaires, compliance documentation requests, certifications, and supporting records.
• Administer customer compliance platforms and ensure timely, accurate responses to customer inquiries.
• Maintain customer-facing documentation, including product certifications, technical data sheets, statements, and related materials.
• Prepare, review, and maintain pricing records, quotations, offers, contracts, and commercial agreements.
• Coordinate resolution of pricing discrepancies and order-related exceptions with internal teams.
• Review customer forecasts and support customer-specific requirements to facilitate effective planning and order fulfillment.
• Manage customer administrative reporting, sales statistics, and commercial follow-up activities.
• Coordinate administrative support for customer complaint tracking and resolution.
• Coordinate state license renewals, regulatory documentation, and compliance-related records.
• Support trade show preparation, logistics, and commercial team activities as needed.

Skills

Microsoft Office

Organizational skills

Communication skills

Analytical skills

Problem-solving

Attention to detail

Time management

Excel

Word

PowerPoint

Outlook

Teams

Education

High school diploma or GED

Associate or Bachelor’s degree

Tools

SAP

Excel

Word

PowerPoint

Outlook

Teams

Job description

COMMERCIAL OPERATIONS & COMPLIANCE SPECIALIST

• Position Type: Full-Time
• Job Shift: Monday – Friday
• Education Level: High School Diploma / or Equivalent
• Travel Percentage: Negligible
• Category: Admin – Clerical

Prayon is seeking a detail-oriented Commercial Operations & Compliance Specialist to join our team in Augusta, Georgia. This full-time, office-based role supports commercial operations by managing customer-facing documentation, regulatory and licensing coordination, reporting, pricing and contract administration, and customer data integrity. The position works closely with customers, Sales, Supply Chain, Quality, Regulatory, and other internal stakeholders to ensure timely, accurate, and consistent commercial and compliance support.

Responsibilities

• Maintain and update customer records and commercial data within business systems.
• Coordinate customer onboarding activities and customer information requests.
• Manage customer questionnaires, compliance documentation requests, certifications, and supporting records.
• Administer customer compliance platforms and ensure timely, accurate responses to customer inquiries.
• Maintain customer-facing documentation, including product certifications, technical data sheets, statements, and related materials.
• Prepare, review, and maintain pricing records, quotations, offers, contracts, and commercial agreements.
• Coordinate resolution of pricing discrepancies and order-related exceptions with internal teams.
• Review customer forecasts and support customer-specific requirements to facilitate effective planning and order fulfillment.
• Manage customer administrative reporting, sales statistics, and commercial follow-up activities.
• Coordinate administrative support for customer complaint tracking and resolution.
• Coordinate state license renewals, regulatory documentation, and compliance-related records.
• Support trade show preparation, logistics, and commercial team activities as needed.

Qualifications

Required

• High school diploma or GED.
• Minimum two years of administrative, office, clerical, customer service, or related experience.
• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams.
• Strong organizational, communication, analytical, and problem-solving skills.
• Exceptional attention to detail and ability to manage multiple priorities in a fast-paced environment.

Preferred

• Associate or Bachelor’s degree in Business Administration, Chemistry, Transportation & Logistics, Materials Management, or a related field.
• Experience in customer service, quality support, compliance, commercial operations, or a related role within a manufacturing environment.
• Experience with SAP or a comparable ERP system.

Benefits

• Medical, Dental, and Vision Insurance
• Company-Paid Life Insurance
• Voluntary Life Insurance Options
• Short-Term and Long-Term Disability
• 401(k) with Company MatchPaid Time Off and Paid Holidays
• Employee Assistance Program (EAP)
• Professional Development Opportunities

Schedule

• Full-Time
• Monday-Friday
• Day Shift
• On-Site Position
• Occasional travel may be required for trade shows, training, customer meetings, or company events.

Work Location

Augusta, GA

Prayon is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, business needs, and applicable legal requirements.

Why Join Prayon?

At Prayon, our mission is to enrich daily life through phosphorus chemistry by delivering innovative, sustainable, and high-quality solutions to our customers and communities. Employees contribute to our success through collaboration, operational excellence, continuous improvement, and an unwavering commitment to safety, quality, and integrity.

About Working At Augusta

Located in Augusta, Georgia, the site is Prayon’s only US production location. It is primarily oriented towards the food sector, but also maintains a strong presence in the health and dental care, as well as technical markets.

Benefits for you

Salary and benefits

• Competitive salary
• Paid Holidays
• Generous time-off policy
• Plans life Insurance
• Medical, Dental and Vision insurance
• Bonuses and other benefits

Key figures for the Prayon group

• Production sites: 7
• Active in more than Countries: 100
• Technology used in over Phosphoric acid plants: 130
• Worldwide Employees: 1,500
• In billion euros Group turnover: 1.1
• In the world R&D centers: 3