Commercial Network Technician: Fiber & DWDM Specialist

RCN Telecom Services (Lehigh) LLC; Northampton Township (Bucks County); On-site; USD 29,000 - 47,000; Full time

Benefits offered by this job

401k match

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

Paid time off

Floating holidays

Paid holidays

Sick leave

Tuition reimbursement

Employee discounts

Job summary

Astound Careers is seeking a Commercial Network Technician in the United States to support maintenance, troubleshoot, and repair of enterprise network infrastructure. The role requires hands-on work with fiber, OTDR, optical transceivers, and network equipment, including Ciena, Cisco, Juniper, and Meraki gear.

The position involves after-hours work, on-call responsibilities, and travel between hubs, towers, offices, and customer sites within the Astound footprint.

Qualifications

• High school diploma or equivalent
• Customer service communication skills
• Problem solving and troubleshooting
• Time management
• Teamwork and independent work
• Willingness to learn new skills
• Travel to hubs, towers, offices, and customer locations

Responsibilities

• Perform routine maintenance, backups, and daily ticket handling in a timely manner.
• Troubleshoot and resolve problems; follow safety and procedures.
• Collaborate with corporate engineering and other markets to design circuits and resolve issues.
• Participate in on-call rotation and travel within footprint.
• Work both independently and as part of a team in a demanding environment.

Job description

Astound Careers is seeking a Commercial Network Technician in the United States to support maintenance, troubleshoot, and repair of enterprise network infrastructure. The role requires hands-on work with fiber, OTDR, optical transceivers, and network equipment, including Ciena, Cisco, Juniper, and Meraki gear.

The position involves after-hours work, on-call responsibilities, and travel between hubs, towers, offices, and customer sites within the Astound footprint.