Commercial Logistics Representative, Global

VB Spine, LLC; Northern (KY); Hybrid; USD 62,000 - 84,000; Full time

Benefits offered by this job

Comprehensive health, dental, and visa

401(k) with company match

Paid time off (PTO) and holidays

Ongoing training and professional dev.

Growth opportunities

Job summary

VB Spine, LLC is seeking a Commercial Logistics Representative, Global to coordinate end-to-end logistics for spinal implant shipments across domestic and international markets. This role supports surgical schedules and ensures timely, accurate delivery while collaborating with Sales, Customer Service, and Operations teams.

The ideal candidate has 2+ years in logistics or supply chain coordination within healthcare or regulated industries, and proficiency with Excel and ERP systems.

Qualifications

• 2+ years of logistics or supply chain coordination experience
• Experience with time-sensitive shipments
• Healthcare or regulated industry experience preferred

Responsibilities

• Coordinate end-to-end logistics for medical device shipments supporting scheduled and urgent procedures
• Plan, execute, and track domestic and international shipments of implants and instrument sets
• Serve as primary contact for Sales, Customer Service, Distribution, and field teams on shipment status and timelines
• Handle urgent, same-day, and expedited shipment requests with speed and accuracy
• Create shipping docs, labels, invoices, and customs paperwork for global shipments
• Monitor shipments in real time and resolve delays before impacting schedules
• Coordinate inventory movements between warehouses, hubs, hospitals, and physician offices
• Support returns processing, exchanges, and reverse logistics activities
• Maintain accurate shipment records and update ERP/CRM systems for audit readiness
• Build relationships with carriers, freight forwarders, customs brokers, and internal stakeholders
• Collaborate across functions to ensure seamless order fulfillment
• Identify process improvements to enhance service levels and reduce costs

Skills

Logistics coordination

Communication skills

Organizational skills

Customer service mindset

Education

High School diploma or equivalent

Associate/Bachelor’s degree preferred

Tools

Excel

ERP systems (JD Edwards/SAP)

Job description

Commercial Logistics Representative, Global

Commercial Logistics Representative, Global Location: Remote / Hybrid or On-site (United States preferred)

Company: VB Spine

Looking for a career where your work truly matters? At VB Spine, you’ll be part of a mission-focused team that supports surgeons during life-changing spinal procedures. We’re the largest privately held spine company and among the largest family-owned medical technology companies in the world, dedicated to innovation, surgeon partnerships, and improving patient outcomes in spine care. As a Commercial Logistics Representative, Global , you’ll play a critical role in coordinating the timely and accurate movement of spinal implants, instruments, and surgical kits — ensuring products arrive where and when they are needed to support surgical schedules across domestic and international markets.

What You’ll Do:

• Coordinate end-to-end logistics for medical device shipments supporting scheduled and urgent surgical procedures
• Plan, execute, and track domestic and international shipments of implants, instrument sets, and related materials using carriers, couriers, and 3PL partners
• Serve as a primary point of contact for Sales, Customer Service, Distribution, and field teams regarding shipment status, delivery timelines, and issue resolution
• Manage urgent, same-day, and expedited shipment requests with speed and accuracy
• Create shipping documentation, labels, commercial invoices, and customs paperwork as required for global shipments
• Monitor shipments in real time, proactively identify potential delays, and resolve issues before they impact surgical schedules
• Coordinate inventory movements between warehouses, hubs, hospitals, and physician offices
• Support returns (RMA) processing, product exchanges, and reverse logistics activities
• Maintain accurate shipment records and update systems (ERP/CRM) to ensure data integrity and audit readiness
• Build and maintain strong working relationships with carriers, freight forwarders, customs brokers, and internal stakeholders
• Collaborate cross-functionally with Sales, Operations, Quality, Finance, and Supply Chain to ensure seamless order fulfillment
• Identify process improvement opportunities to enhance service levels, reduce costs, and improve operational efficiency

What You Bring:

• High School diploma or equivalent required; Associate’s or Bachelor’s degree preferred
• 2+ years of experience in logistics, distribution, or supply chain coordination (medical device, healthcare, or regulated industry experience strongly preferred)
• Experience coordinating time-sensitive shipments and working with carriers such as FedEx, UPS, or specialized medical couriers
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Excellent communication skills (written and verbal) and a customer-service mindset
• Proficiency with Microsoft Office (especially Excel) and experience with ERP systems (JD Edwards, SAP, or similar preferred)
• Attention to detail and ability to maintain accurate documentation
• Ability to work effectively under pressure and adapt quickly to changing priorities
• Knowledge of basic import/export or customs processes is a plus

Why VB Spine? We believe in growing talent from within. At VB Spine, join a high-performing commercial and operations team where your logistics expertise will directly enable surgeons to deliver life-changing spinal care — ensuring the right products are in the right place at the right time.

Compensation:

Pay for this role is competitive and based on experience, qualifications, and performance. The typical pay rate for this position is $72,800.00 annually, with potential for overtime, bonuses, and incentives plus benefits. Final compensation is determined on a case-by-case basis and considers a variety of factors including experience level, skillset, and market conditions.

Benefits include:

• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and holidays
• Ongoing training and professional development opportunities
• Opportunity to grow within a fast-paced, dynamic company