Commercial Loan Specialist - Customer-Focused Support

Morton Community Bank

Springfield (IL)

On-site

USD 32,000 - 41,000

Full time

14 days+
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Benefits offered by this job

Medical
Dental
Vision
ST Disability
HSA
FSA
401k
Life Insurance
AD&D
Long-Term Disability
Vacation Days
Personal Days
Paid Holidays

Job summary

Clock Tower Community Bank, a division of Morton Community Bank, is seeking a Commercial Loan Assistant to support loan officers and provide high-level customer service. The role emphasizes handling administrative tasks, coordinating loan documentation, and assisting with loan closings.

The ideal candidate will have a high school diploma, completion of loan review training, and ongoing BSA/BAI training. Experience in banking and customer service is preferred, with a focus on accuracy and

Qualifications

  • High school diploma or equivalent required.
  • Attend loan review course.
  • BSA and other Bank related training through BAI is required annually.

Responsibilities

  • Answer calls, respond to emails, and assist with inquiries in a timely manner.
  • Assist lenders with loan requests: gather financial information, order credit reports, and prepare forms for approval.
  • Coordinate loan documentation: gather information, order appraisals, title searches, and close loans.
  • Assist with loan administration and servicing, ensuring compliance with bank policies.

Skills

Customer service
Computer literacy
Loan knowledge

Education

High school diploma or equivalent
Loan review course
BSA training (BAI)

Tools

None

Job description

Clock Tower Community Bank, a division of Morton Community Bank, is seeking a Commercial Loan Assistant to support loan officers and provide high-level customer service. The role emphasizes handling administrative tasks, coordinating loan documentation, and assisting with loan closings.

The ideal candidate will have a high school diploma, completion of loan review training, and ongoing BSA/BAI training. Experience in banking and customer service is preferred, with a focus on accuracy and

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