Commercial Loan Coordinator

Landmark Credit Union; New Berlin (WI); On-site; USD 54,000 - 74,000; Full time

Job summary

Landmark Credit Union is seeking a Commercial Banking Operations professional to support loan closings and related documentation. The role involves coordinating with lenders, attorneys and title companies, managing timelines, and ensuring accuracy and compliance throughout the closing process.

The position requires a high school diploma or equivalent with 5+ years in legal or financial document prep/review, strong communication, and knowledge of loan processing.

Qualifications

• High school diploma or equivalent; 5+ years experience in legal or financial documentation preferred.
• Proficient with Microsoft Office and documentation review systems.
• Strong verbal and written communication, problem solving, and organizational skills.
• Knowledge of loan processing, real estate and commercial documentation is preferred.
• Ability to manage multiple tasks with attention to detail and deadlines.
• Discretion and confidentiality in handling sensitive information.
• Positive attitude and desire to help members and coworkers.

Responsibilities

• Facilitate loan closings by coordinating lenders, attorneys, title companies and internal teams.
• Manage loan closing pipeline and communicate timelines with stakeholders.
• Request and review supporting documents to verify compliance with approvals and closing procedures.
• Confirm title, vehicle and UCC searches meet collateral standards and update as needed.
• Prepare checklists for document packages and ensure accurate processing.
• Review credit approval and closing packages for compliance with guidelines.
• Attend in-house closings to support lenders and members and verify signatures.
• Distribute executed loan packages to processing staff and file liens and payments.
• Provide backup support to Processing Staff and perform other duties as assigned.

Skills

Communication

Problem-solving

Organizational skills

Independent work

Interpersonal skills

Confidentiality

Loan processing knowledge

Education

High school diploma or equivalent

Job description

At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members' financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you'll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union.

This position can work out of our New Berlin, WI or Appleton, WI Commercial Banking office.

NATURE AND SCOPE

This position reports to the Sr Manager, Commercial Banking Operations. They are responsible for assisting the Commercial Banking Department through administration of commercial loan closings. This role performs a variety of functions related to ordering/requesting of due diligence documentation, ordering and reviewing loan closing documents and managing the closings for commercial loans. There is regular contact with existing members, prospective members, and other professional providers used by the Commercial Banking Department.

REQUIREMENTS

• 1. High school diploma, or equivalent, and a minimum of five years of experience in the preparation and/or review of legal or financial documentation. Combination of education and experience will also be considered.
• 2. Experience or the ability to gain proficiency in all programs and systems used for this job including Microsoft Office products and systems related to documentation preparation or review or for documentation exception tracking.
• 3. Excellent verbal and written communication skills, problem solving skills, organizational skills and the ability to work independently as a valuable team member in a dynamic environment.
• 4. Demonstrated knowledge in the structure and requirements of all types of loan processing, real estate and commercial documentation experience preferred.
• 5. Proven ability to organize work, balance multiple priorities, manage a variety of projects in a fast-paced, flexible work environment with strong attention to detail and within defined deadlines.
• 6. Demonstrated ability to use independent judgment and discretion in various situations while maintaining a high degree of confidentiality.
• 7. Must possess strong interpersonal skills, a positive attitude, and a desire to help people.
• 8. Must have a thorough understanding of company policies and procedures as they relate to this position. Must understand and comply with all job-related state and federal laws and regulations.

PRINCIPAL ACCOUNTABILITIES

• 1. Facilitates the loan closing process by serving as liaison between lenders, external legal counsel, title companies, and internal credit and loan processing departments.
• 2. Manages loan closing pipeline and communicates timelines with internal loan processing department, lenders, title companies, and attorneys throughout the loan process.
• 3. Requests appropriate supporting documents including organizational documents, title work, flood searches, collateral insurance, loan payoffs, and various due diligence items to verify compliance with loan approval and bank closing procedures. Reviews as needed and requests and updates or corrections warranted. Orders payoffs of liens to be satisfied with new funding.
• 4. Confirms that title, vehicle and UCC searches were properly executed and to ensure that our collateral position meets standards, obtaining updates/corrections as needed.
• 5. Prepares necessary checklists for ordering loan closing document package, sending to processor along with all supporting documents and due diligence.
• 6. Reviews credit approval presentation and completed loan closing package to ensure accuracy and compliance, and adherence, to the loan approval guidelines.
• 7. Attends in-house closings, as needed, to provide additional support to the lender/member and notary services. Reviews all documents immediately after closing to insure proper signatures were obtained and all required documents were completed in an accurate manner.
• 8. Sends fully executed loan package to processing staff for booking, filing of liens, payment to vendors and other steps required to complete the loan file.
• 9. Provides backup support to Processing Staff as required.
• 10. Performs other duties as assigned.