Commercial Loan Coordinator

Landmark Credit Union; Appleton (WI); On-site; USD 55,000 - 90,000; Full time

Job summary

Landmark Credit Union in Wisconsin is seeking an experienced Loan Closing Administrator to support the Commercial Banking Department by administering commercial loan closings and coordinating due diligence, closing documents, and liaison with lenders, attorneys, title companies, and processing teams.

You will manage the closing pipeline, verify documents, attend closings as needed, review packages for accuracy, and ensure compliance with loan approval guidelines.

Qualifications

• Requires high school diploma and 5 years in preparing or reviewing legal/financial documents.
• Experience with Microsoft Office and documentation systems used for loan processing.
• Strong verbal and written communication, problem-solving, and organizational skills.
• Knowledge of loan processing, real estate and commercial documentation preferred.
• Ability to balance multiple priorities in a fast-paced, confidential environment.
• Strong interpersonal skills and customer service orientation.
• Understanding of company policies and relevant state/federal laws.

Responsibilities

• Facilitates the loan closing process by serving as liaison between lenders, external legal counsel, title companies, and internal credit and loan processing departments.
• Manages loan closing pipeline and communicates timelines with internal loan processing department, lenders, title companies, and attorneys throughout the loan process.
• Requests appropriate supporting documents including organizational documents, title work, flood searches, collateral insurance, loan payoffs, and various due diligence items to verify compliance with loan approval and bank closing procedures. Reviews as needed and requests and updates or corrections warranted. Orders payoffs of liens to be satisfied with new funding.
• Confirms that title, vehicle and UCC searches were properly executed and to ensure that our collateral position meets standards, obtaining updates/corrections as needed.
• Prepares necessary checklists for ordering loan closing document package, sending to processor along with all supporting documents and due diligence.
• Reviews credit approval presentation and completed loan closing package to ensure accuracy and compliance, and adherence, to the loan approval guidelines.
• Attends in-house closings, as needed, to provide additional support to the lender/member and notary services. Reviews all documents immediately after closing to insure proper signatures were obtained and all required documents were completed in an accurate manner.
• Sends fully executed loan package to processing staff for booking, filing of liens, payment to vendors and other steps required to complete the loan file.
• Provides backup support to Processing Staff as required.
• Performs other duties as assigned.

Skills

Verbal and written communication

Problem solving

Organizational skills

Independence

Interpersonal skills

Confidentiality

Attention to detail

Deadline management

Education

High school diploma or equivalent

Tools

Microsoft Office

Loan processing software

Job description

At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members’ financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you’ll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union.

NATURE AND SCOPE

This position reports to the Sr Manager, Commercial Banking Operations. They are responsible for assisting the Commercial Banking Department through administration of commercial loan closings. This role performs a variety of functions related to ordering/requesting of due diligence documentation, ordering and reviewing loan closing documents and managing the closings for commercial loans. There is regular contact with existing members, prospective members, and other professional providers used by the Commercial Banking Department.

Requirements

• High school diploma, or equivalent, and a minimum of five years of experience in the preparation and/or review of legal or financial documentation. Combination of education and experience will also be considered.
• Experience or the ability to gain proficiency in all programs and systems used for this job including Microsoft Office products and systems related to documentation preparation or review or for documentation exception tracking.
• Excellent verbal and written communication skills, problem solving skills, organizational skills and the ability to work independently as a valuable team member in a dynamic environment.
• Demonstrated knowledge in the structure and requirements of all types of loan processing, real estate and commercial documentation experience preferred.
• Proven ability to organize work, balance multiple priorities, manage a variety of projects in a fast-paced, flexible work environment with strong attention to detail and within defined deadlines.
• Demonstrated ability to use independent judgment and discretion in various situations while maintaining a high degree of confidentiality.
• Must possess strong interpersonal skills, a positive attitude, and a desire to help people.
• Must have a thorough understanding of company policies and procedures as they relate to this position. Must understand and comply with all job-related state and federal laws and regulations.

Principal Accountabilities

• Facilitates the loan closing process by serving as liaison between lenders, external legal counsel, title companies, and internal credit and loan processing departments.
• Manages loan closing pipeline and communicates timelines with internal loan processing department, lenders, title companies, and attorneys throughout the loan process.
• Requests appropriate supporting documents including organizational documents, title work, flood searches, collateral insurance, loan payoffs, and various due diligence items to verify compliance with loan approval and bank closing procedures. Reviews as needed and requests and updates or corrections warranted. Orders payoffs of liens to be satisfied with new funding.
• Confirms that title, vehicle and UCC searches were properly executed and to ensure that our collateral position meets standards, obtaining updates/corrections as needed.
• Prepares necessary checklists for ordering loan closing document package, sending to processor along with all supporting documents and due diligence.
• Reviews credit approval presentation and completed loan closing package to ensure accuracy and compliance, and adherence, to the loan approval guidelines.
• Attends in-house closings, as needed, to provide additional support to the lender/member and notary services. Reviews all documents immediately after closing to insure proper signatures were obtained and all required documents were completed in an accurate manner.
• Sends fully executed loan package to processing staff for booking, filing of liens, payment to vendors and other steps required to complete the loan file.
• Provides backup support to Processing Staff as required.
• Performs other duties as assigned.

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