Commercial Lines Support Specialist - Growth & Benefits

Hartsfield & Nash Agency, Inc.

Wake Forest (NC)

On-site

USD 35,000 - 55,000

Full time

14 days+
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Benefits offered by this job

401(k)
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Competitive Pay
Professional Development
Job Stability in a growing industry

Job summary

Hartsfield & Nash Agency, Inc. is seeking a motivated Commercial Lines Support Representative to enhance our commercial insurance operations. You will assist with policy maintenance, provide administrative support, and ensure high customer satisfaction by responding timely to inquiries.

We offer competitive salaries, excellent benefits, and opportunities for professional development in a supportive work environment.

Qualifications

  • Hold the insurance license required by your state.
  • Previous experience in customer service or administrative support, ideally in the insurance industry.
  • Strong communication and problem-solving skills.
  • Excellent attention to detail and organizational abilities.
  • Ability to work independently and collaboratively in a team environment.

Responsibilities

  • Assist with policy maintenance, including updates, endorsements, and renewals.
  • Issue Certificates of Insurance/Proofs of Insurance to customers in a timely manner.
  • Provide administrative support to underwriters and Account Executives, ensuring timely responses to inquiries.
  • Maintain accurate and organized records of client interactions and policy information.
  • Conduct follow-ups on outstanding items to ensure client satisfaction.

Skills

Customer service experience
Communication skills
Attention to detail
Problem-solving skills
Organizational abilities

Education

Insurance license
Experience in insurance industry

Job description

Hartsfield & Nash Agency, Inc. is seeking a motivated Commercial Lines Support Representative to enhance our commercial insurance operations. You will assist with policy maintenance, provide administrative support, and ensure high customer satisfaction by responding timely to inquiries.

We offer competitive salaries, excellent benefits, and opportunities for professional development in a supportive work environment.

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