Commercial Lines Insurance Specialist

THOMES INSURANCE AGENCY LLC; Buffalo (MN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Competitive salary

Health insurance

Paid time off

Employee discounts

Opportunity for advancement

Job summary

A local insurance agency in Buffalo is seeking a Commercial Lines Representative to serve as the first point of contact for business clients. You will assist customers with quotes, policy updates, and provide exceptional service in a supportive team environment. Ideal candidates have 2 years of experience in commercial insurance and possess excellent organizational skills. Join a team that values growth and collaboration.

Qualifications

• 2 years prior commercial property/casualty insurance experience.
• Knowledge of commercial property/casualty insurance products.
• Ability to explain insurance concepts clearly.
• Proven ability to meet or exceed deadlines/goals.

Responsibilities

• Answer customer questions via phone, email, and in-person.
• Assist clients with new quotes and policy updates.
• Maintain detailed records of client interactions.
• Collaborate with colleagues for comprehensive service.

Skills

Excellent customer service skills

Strong communication skills

Highly organized with strong time management skills

Proactive, upbeat attitude

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Benefits

• Simple IRA
• Competitive salary
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Benefits/Perks
• Competitive Pay
• Growth and advancement opportunities
• Job Stability in a growing industry
• Paid time off
• Simple IRA with company match
• Trusted reputation: be a part of an agency with over 90 years of experience
• Strong carrier partnerships

Job Description

We are seeking a professional and personable Commercial Lines Representative to join our team. In this role, you’ll be the first point of contact for business clients, whether it is providing service to existing customers or gathering commercial insurance details, preparing quotes, and matching them with the best options from the wide variety of carriers we represent. You’ll deliver exceptional service, problem-solve with confidence, and work alongside a supportive, upbeat team that values collaboration and growth.

The ideal candidate will love helping people, enjoy learning new things, and want to grow in a team first, high-energy workplace.

Responsibilities

• Answer customer questions via phone, email, and in-person
• Assist clients with new quotes, updating policies, certificates, payments, and other services
• Maintain detailed records of client interactions, including documentation
• Review insurance policies
• Collaborate with colleagues to provide comprehensive customer service
• Aptitude for risk management

Qualifications

• 2 years prior commercial property/casualty insurance experience
• Knowledge of commercial property/casualty insurance products
• High school diploma/GED required
• Excellent customer service skills
• Highly organized with strong time management skills
• Familiarity with Microsoft Office and other software applications
• Strong communication skills - able to explain insurance concepts clearly
• Customer first mind set with a proactive, upbeat attitude
• Proven ability to meet or exceed deadlines/goals

Join Thomes Insurance Group and help business protect their future, apply today and be part of a team that is redefining what customer service in commercial insurance feels like!