Commercial Lines Branch Ops Leader (CA)

Insurance Office Of America, Inc.; Burbank (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Insurance Office of America (IOA) seeks a Branch Operations Supervisor for Commercial Lines in California. The role involves direct management of Account Team staff, performance monitoring, HR processes, scheduling, and training while ensuring policy compliance and upholding IOA values.

The ideal candidate will have 2+ years in the insurance industry, an active P&C license, and strong leadership plus MS Office proficiency.

Qualifications

• 2+ years in the insurance industry.
• Active P&C license.
• Strong leadership and supervision abilities.
• MS Office proficiency for daily operations.

Responsibilities

• Directly manage Account Team staff and daily workflow.
• Monitor performance and provide coaching.
• Oversee HR processes and scheduling.
• Coordinate training and development activities.
• Ensure policy compliance and adherence to IOA values.
• Support branch operations to achieve objectives.

Skills

Leadership

MS Office proficiency

Education

P&C license

Tools

MS Office

Job description

Insurance Office of America (IOA) seeks a Branch Operations Supervisor for Commercial Lines in California. The role involves direct management of Account Team staff, performance monitoring, HR processes, scheduling, and training while ensuring policy compliance and upholding IOA values.

The ideal candidate will have 2+ years in the insurance industry, an active P&C license, and strong leadership plus MS Office proficiency.