Commercial Lines Account Manager — Remote (PT Hours)

Insurance Office Of America, Inc.; Enterprise (NV); Remote; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Holidays, vacations, sick time

401K with employer match

Professional growth opportunities

Work-life balance

Job summary

Insurance Office Of America, Inc. is seeking an Account Manager - Commercial Lines to manage a book of business, ensure client retention, and support new opportunities. The role requires active P&C license and the ability to work Pacific Time Zone hours (M-F 8am–5pm).

Remote work is available to residents in CA, NV, OR, WA, and AZ with occasional on-site as needed. You will lead day-to-day account management activities, coordinate service requests, handle renewals, and collaborate with teams to

Qualifications

• Active P&C license required; CIC preferred.
• 3+ years of account management or 5+ years in insurance.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent customer service, communication, multitasking, and organization.
• Proficient in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Maintain policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor reports and take action on delinquent accounts, collecting outstanding balances.
• Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
• Monitor and maintain activity/suspense to ensure timely completion.
• Maintain frequent, transparent communication with the account team regarding workload status and any issues.

Skills

Account management

Customer service

Communication

Team leadership

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office Of America, Inc. is seeking an Account Manager - Commercial Lines to manage a book of business, ensure client retention, and support new opportunities. The role requires active P&C license and the ability to work Pacific Time Zone hours (M-F 8am–5pm).

Remote work is available to residents in CA, NV, OR, WA, and AZ with occasional on-site as needed. You will lead day-to-day account management activities, coordinate service requests, handle renewals, and collaborate with teams to