Commercial Lines Account Manager - Miami, Florida

MissionHires; Miami (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Bonus opportunities

Commission pay

Job summary

MissionHires is looking for a Commercial Insurance Account Manager in Miami, Florida. The role involves managing and servicing commercial insurance policies while building strong client relationships and ensuring policy compliance with regulations.

Ideal candidates will possess relevant experience, strong analytical skills, and excellent problem-solving abilities. Benefits include health, dental, and vision insurance, along with 401(k) and bonus opportunities.

Qualifications

• Excellent communication and customer service skills are crucial.
• Deep understanding of commercial insurance products and coverages.
• Strong problem-solving skills to resolve complex insurance-related issues.

Responsibilities

• Build and maintain relationships with commercial clients.
• Analyze client insurance needs and recommend appropriate coverage.
• Guide clients through the claims process and ensure timely resolution.

Skills

Customer Service Skills

Analytical Skills

Attention to Detail

Problem-Solving Abilities

Education

2-5 years of relevant insurance experience

4-40 or 2-20 insurance license

Tools

Insurance agency management software

Microsoft Office Suite

Job description

A Commercial Insurance Account Manager at TRMG plays a critical role in managing and servicing commercial insurance policies for our clients.

Responsibilities

• Client Relationship Management: Build and maintain strong relationships with commercial clients, understand their unique needs and objectives, and act as the primary point of contact for inquiries, requests, and concerns.
• Policy Management: Analyze client insurance needs and risks, recommend appropriate coverage solutions, and ensure policies meet requirements and comply with regulations.
• Policy Renewals: Coordinate and prepare policy renewals, present proposals to clients, and assist them in making informed decisions.
• Claims Management: Guide clients through the claims process, liaise with carriers, and ensure timely and fair resolution.
• Risk Assessment and Mitigation: Conduct risk assessments, identify vulnerabilities, and recommend mitigation strategies to reduce exposure to potential losses.
• Market Analysis: Stay informed about industry trends, market conditions, and insurance products to offer the most competitive solutions.
• Policy Documentation: Maintain accurate records of client policies, endorsements, and documentation, ensuring compliance with regulations.
• Quoting and Proposal Development: Prepare insurance quotes and proposals, highlighting coverage options and pricing details.
• Compliance: Ensure client policies comply with all legal requirements and stay updated on insurance laws and regulations.
• Client Education: Educate clients on insurance terms, coverage options, and policy details to empower informed decision‑making.
• Cross‑Selling and Upselling: Identify opportunities to offer additional insurance products or services to existing clients.
• Team Collaboration: Work closely with underwriters, brokers, claims adjusters, and other team members to ensure seamless client service.
• Administrative Tasks: Support client accounts through data entry, filing, and document management.

Requirements

• Insurance Licensing: 4‑40 or 2‑20 insurance license required.
• Experience: 2‑5 years of relevant insurance experience.
• Customer Service Skills: Excellent communication and customer service skills are crucial.
• Insurance Products Knowledge: Deep understanding of commercial insurance products, coverages, policies, endorsements, and options available for businesses.
• Computer Skills: Proficiency in insurance agency management software and Microsoft Office Suite.
• Attention to Detail: Strong attention to detail to ensure policies are accurate, complete, and compliant.
• Analytical Skills: Ability to assess clients’ insurance needs, evaluate risks, and recommend suitable coverage solutions.
• Problem‑Solving Abilities: Strong problem‑solving skills to effectively resolve complex insurance‑related issues.
• Industry Knowledge: Staying updated on industry trends, market conditions, and emerging products to provide the best advice to clients.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Supplemental Pay:
  • Bonus opportunities
  • Commission pay