Insurance Account Manager

DTRT INSURANCE GROUP; Key Largo (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance (Employer-Paid)

Life Insurance (Employer-Paid)

Disability Insurance (Employer-Paid)

Paid Time Off

401(k) Plan

Job summary

DTRT Insurance Group is seeking an Insurance Account Manager in Florida to provide exceptional service, advise clients on coverage options, and manage a portfolio of accounts with accuracy and care.

The role emphasizes relationship management, timely service, and maximizing client satisfaction while working in a professional environment with strong leadership and growth opportunities.

Qualifications

• Previous years of personal lines insurance experience preferred.
• Active Florida insurance license such as 4-40, 2-20, or 20-44.
• Strong command of Microsoft applications, AMS or CRM systems, and quoters.
• Excellent attention to detail and strong organizational skills.
• High-level communication and customer service abilities.
• Tech-savvy with the ability to learn new systems quickly.

Responsibilities

• Serve as the trusted advisor for an assigned group of clients
• Understand client needs and match them with optimal coverage solutions
• Process new policies, renewals, endorsements, and updates with accuracy
• Round out accounts by identifying coverage gaps and offering suitable options
• Communicate with carriers and underwriters to secure favorable outcomes
• Support ongoing retention efforts through strong relationship management

Skills

Customer service

Attention to detail

Tech-savvy

Communication skills

CRM systems

Microsoft Applications

Tools

AMS

CRM systems

Quoters

Job description

Job Description

Founded in 1999,

Job Description

Founded in 1999, DTRT Insurance Group is recognized as one of Florida's premier independent insurance agencies. With established offices in Coral Springs, Deerfield Beach, Homestead, and Key Largo, we serve a broad and diverse client base. 95% of all carriers operating in Florida, we offer proper access, unmatched flexibility, and a market advantage that empowers our sales professionals to deliver tailored solutions with confidence. We invest in our people, celebrate high performance, and build long-term careers that reflect pride, purpose, and excellence. Team members consistently value our purpose-driven mission, unlimited earning potential, and the real opportunities for advancement that define the DTRT experience.

We are seeking a dedicated Insurance Account Manager who can deliver exceptional service to our clients while maintaining strong attention to detail. In this role, you will serve as the trusted advisor for an assigned set of accounts, ensuring clients receive accurate guidance, timely service, and the best available coverage options. You will work in a professional and supportive environment with the tools, training, and leadership needed to excel.

• Base salary starting at $45,000-65,000 based on experience
• 100% employer-paid health, life, and disability insurance
• Paid time off increases based on tenurePaid holidays
• Monday through Friday schedule with evenings and weekends off
• 401(k) with employer contributions
• Bonus opportunities
• Retirement benefits and strong career growth opportunities
• Professional work environment with personal workspace and equipment provided

If you take pride in high-quality service and want to advance your career with a respected agency,

Benefits

• Annual Base Salary + Bonus Opportunities
• Paid Time Off (PTO)
• Dental Insurance
• Disability Insurance
• Hands on Training
• Tuition Reimbursement
• Mon-Fri Schedule
• Career Growth Opportunities
• Retirement Plan
• Evenings off
• Weekends off
• Bonus Opportunities
• Licensing Assistance
• Holidays Off
• Paid Holidays
• 401k Plan
• Professional Development
• Mentorship
• Ongoing Training Seminars
• Professional Work Environment
• Equipment Provided
• Personal Workspace
• 100% Employer-Paid Health Insurance
• 100% Employer-Paid Life Insurance
• 100% Employer-Paid Short-Term and Long-Term Disability

Responsibilities

• Serve as the trusted advisor for an assigned group of clients
• Understand client needs and match them with optimal coverage solutions
• Process new policies, renewals, endorsements, and updates with accuracy
• Round out accounts by identifying coverage gaps and offering suitable options
• Communicate with carriers and underwriters to secure favorable outcomes
• Support ongoing retention efforts through strong relationship management

Requirements

• Previous years of personal lines insurance experience preferred
• Active Florida insurance license such as 4-40, 2-20, or 20-44
• Strong command of Microsoft applications, AMS or CRM systems, and quoters
• Excellent attention to detail and strong organizational skills
• High-level communication and customer service abilities
• Tech-savvy with the ability to learn new systems quickly

Company Description

Independent Insurance Agency