Commercial Lines Account Manager Associate (Remote-Friendly)

Insurance Office of America; Rancho San Diego (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Bonus potential

Health insurance

401K with employer match

Career growth

Work-life balance

Job summary

Insurance Office of America is seeking an Account Manager Associate - Commercial Lines to provide administrative and customer service support to the account team and producers. The role involves handling policy administration, renewals, billing, and coordination across carrier platforms to ensure accurate coverage and timely submissions.

The ideal candidate will have 7+ years in insurance client service, active P&C license, and strong communication skills for effective problem-solving and

Qualifications

• 7+ years of customer service experience in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts.
• Work with minimal direction from an Account Manager, Account Executive, or Producer.
• Independently resolve moderately complex customer service problems and manage smaller-sized accounts.

Skills

Customer service

Communication

Multitasking

Organizational skills

Analytical thinking

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager Associate - Commercial Lines to provide administrative and customer service support to the account team and producers. The role involves handling policy administration, renewals, billing, and coordination across carrier platforms to ensure accurate coverage and timely submissions.

The ideal candidate will have 7+ years in insurance client service, active P&C license, and strong communication skills for effective problem-solving and