Commercial Lines Account Manager

The Hilb Group, LLC; Putnam (CT); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Company Paid Life Insurance

Medical, Dental, Vision and FSA/HSA plans

401(k) with company match

Generous PTO

Job summary

The Hilb Group, LLC is seeking a motivated Commercial Lines Account Manager in Putnam, CT. This full-time in-office position involves managing a dedicated book of business, responding to client inquiries, and processing policy changes. Ideal candidates are organized, skilled in client relationship management, and proficient in Microsoft Office.

Benefits include a competitive salary of $65,000 - $70,000 per year, health insurance, 401(k) with company match, and generous PTO.

Qualifications

• Strong organizational skills and ability to prioritize tasks.
• Excellent working knowledge of computer programs.
• Ability to respond promptly and solicit feedback.
• Strive for continuous training and development.

Responsibilities

• Handle a dedicated book of business.
• Respond to client inquiries via phone, email, or in-person.
• Process policy changes, endorsements, cancellations, and renewals.
• Build and maintain strong client relationships.

Skills

Client relationship management

Communication skills

Microsoft Office Suite

Adaptability to new technology

Education

High School Degree or Equivalent

Tools

Microsoft Word

Microsoft Excel

Adobe Acrobat Pro

Internet Explorer

Job description

Commercial Lines Account Manager page is loaded## Commercial Lines Account Managerremote type: In Personlocations: Putnam CTtime type: Full timeposted on: Posted 14 Days Agojob requisition id: JR100646**Grow With Us!**At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Account Manager to join our team. This position will report to our agency located in Putnam, CT. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.**Responsibilities:*** Handle a dedicated book of business.* Respond to client inquiries via phone, email, or in-person regarding policies, coverages, billing, and claims.* Process policy changes, endorsements, cancellations, and renewals accurately and promptly.* Provide quotes/remarket existing policies when appropriate.* Build and maintain strong client relationships through professional, friendly service.* Review coverage and policy details with clients to ensure proper protection.* Identify cross-sell opportunities and refer to producers.* Maintain accurate and organized client records within the agency management system.* Assist with policy renewals by reviewing accounts for coverage needs.**Qualifications:*** High School Degree or Equivalent* Excellent working knowledge of the computer and the following programs: Microsoft Word, Microsoft Excel, Adobe Acrobat Pro and Internet Explorer* Ability to quickly learn and adapt to new technology and software* Ability to analyze work assignments and know when to ask for assistance in order to complete the assignments in a timely manner* Ability to respond promptly to departmental needs and solicit feedback to improve service* Perform all job requirements, consistently produce quality work, complete tasks accurately and on time, prioritize and plan work assignments, use time efficiently to meet productivity standards and commitments* Take responsibility for own actions and be responsive to coaching from account managers and department manager* Strive to continuously pursue training and development opportunities to build knowledge and skills**Benefits:*** Compensation: $65,000 - $70,000/yr.* Company Paid Life Insurance, Long-Term and Short-Term Disability.* Medical, Dental, Vision and FSA/HSA plans.* 401(k) with company match.* Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.* Generous PTO.* An awesome team of professionals!At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team.