Commercial Lines Account Manager

Pascoe Workforce Solutions; Naugatuck (CT); Hybrid; USD 68,000 - 83,000; Full time

Benefits offered by this job

PTO

Health, dental, and vision insurance

Life and disability insurance

Standard Monday through Friday work

Hybrid work arrangement after training

Career development opportunities

Job summary

Pascoe Workforce Solutions is seeking a Commercial Lines Account Manager to manage a portfolio of commercial insurance accounts in the Naugatuck, CT region. The role offers in-person start with a hybrid work arrangement after training and a competitive base salary.

Responsibilities include servicing accounts, handling policy changes, renewals, and client inquiries while maintaining accurate records. Requires 1–5 years of experience and a Property & Casualty license.

Qualifications

• Minimum of 1 to 5 years of relevant experience servicing commercial insurance accounts.
• Active Property & Casualty license.
• Experience with agency management systems; AMS360 preferred.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Excellent written and verbal communication skills.
• Strong organizational abilities with the capacity to manage multiple priorities efficiently.

Responsibilities

• Manage daily servicing of commercial accounts, including changes such as vehicle additions/removals, property acquisitions, and exposure updates.
• Respond to client inquiries related to coverage, billing discrepancies, rate adjustments, and policy modifications.
• Coordinate and submit renewal documentation to appropriate insurance markets; maintain relationships with underwriters and carrier representatives.
• Review contracts, perform coverage analysis, and provide clients with professional recommendations tailored to their needs.
• Ensure client concerns are addressed and follow-up actions are clearly identified.
• Maintain complete and accurate documentation of client information and account activity in the agency management system.

Skills

Customer service

Communication

Organizational skills

Multitasking

Detail oriented

Tools

AMS360

Microsoft Office

Job description

We are seeking a motivated and detail-oriented Commercial Lines Account Manager to join our dynamic team. In this role, you will be responsible for managing a portfolio of commercial insurance accounts, ensuring client satisfaction, and driving business growth. This role is instrumental in upholding the quality of service our clients expect. The successful candidate will demonstrate professionalism, attention to detail, and strong communication capabilities. Upon completion of an in-office training period, a hybrid work arrangement will be available.

Compensation and Benefits Annual base salary up to 75K Paid Time Off (PTO) Health, dental, and vision insurance coverage Life and disability insurance Standard Monday through Friday work schedule Opportunities for career development and advancement

Position Responsibilities

• Manage daily servicing of commercial accounts, including processing changes such as vehicle additions/removals, property acquisitions, and other exposure updates
• Respond to client inquiries related to coverage, billing discrepancies, rate adjustments, and policy modifications
• Coordinate and submit renewal documentation to appropriate insurance markets; maintain effective working relationships with underwriters and carrier representatives
• Review contracts, perform coverage analysis, and provide clients with professional recommendations tailored to their needs
• Ensure client concerns are addressed and follow-up actions are clearly identified
• Maintain complete and accurate documentation of client information and account activity in the agency management system

Required Qualifications

• Minimum of 1 to 5 years of relevant experience servicing commercial insurance accounts
• Active Property & Casualty license
• Experience with agency management systems; familiarity with AMS360 preferred
• Proficient in Microsoft Office applications, including Word, Excel, and Outlook
• Excellent written and verbal communication skills
• Strong organizational abilities with the capacity to manage multiple priorities efficiently

Ability to Commute: Naugatuck, CT 06770 (Preferred) Work Location: In person, Hybrid schedule available following initial training