Commercial Lines Account Manager

Cross Insurance; Lewiston (ME); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

401(k)

Group Life Insurance

Group Dental

Group Vision

Group Medical

Short-term/Long-term Disability

Education Reimbursement

Paid Holidays

Job summary

Cross Insurance is seeking a Commercial Lines Account Manager in Lewiston, ME. You will service commercial policies, build and maintain relationships with clients, underwriters, and professionals, and support the Account Executive with renewals and new business submissions.

The role requires 5+ years in commercial lines, P&C licensure, and a strong focus on customer service and communication. A valid driver’s license and reliable vehicle are required.

Qualifications

• 5+ years of experience in commercial lines insurance.
• P&C licensure is required.
• Valid driver’s license and reliable vehicle.
• Proficiency with Microsoft Office.
• Ability to work with Account Executives and clients.
• Strong customer service and communication skills.

Responsibilities

• Serve policies (new and renewal) for commercial clients and maintain relationships with customers, underwriters, and professionals.
• Respond to inquiries and documentation requests with direction from the Account Executive.
• Follow up with underwriters for quotes and timely binders.
• Prepare renewal summaries, proposals, and new business submissions.
• Visit clients as needed as a proxy for the Account Executive.

Skills

Customer service

Strong communication

Proven sales experience

P&C Licensure

Verbal & written communication

Tools

Microsoft Office Suite

Job description

## Commercial Lines Account ManagerApplylocations: US - ME - Lewistontime type: Full timeposted on: Posted Todayjob requisition id: JR1360**The Cross Family of Agencies welcomes you. We need your talent and expertise.****Commercial Lines Account Manager**About UsFrom starting at the kitchen table of Woodrow Cross, to becoming one of the largest insurance providers in New England, Cross Insurance has grown rapidly over the past 70 years. We’ve still held on to our core values of integrity, hard work, and dedication, and are still privately held.We’re looking for the best talent to build our team, and offer highly competitive salaries and a comprehensive benefits package that includes:* 401(k)* Group Life/Supplemental Life* Group Dental* Group Vision* Group Medical* Short-term/Long-term Disability* Medical & Dependent Care Reimbursement* Education Reimbursement Opportunities* Professional Work Environment* Paid Holidays* Continuing EducationCompensation: The base salary range for this role is $50,000 to $65,000 annually. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.DescriptionAccount Managers are primarily responsible for servicing policies (new and renewal) for commercial customers of Cross Insurance, while creating and maintaining strong relationships with customers, underwriters and other professionals.Duties* Understand the daily business operations and basic exposures of our customers.* Respond to customer inquiries including coverage questions, requests for documentation with direction of the Account Executive* Follow-up with underwriters for the timely receipt of quotes.* Respond to requests from underwriters.* Produce binders for New Accounts* Facilitate audit disputes.* Pursue prompt payment of agency bill invoices and request cancellation of policy when payment(s) are not received per Cross guidelines.* Refer customers to other branches of Cross Insurance- Employee Benefits, Personal Lines, etc.* Collect applications and underwriting information from Account Executive (AE) as necessary to market renewal policies. Assist AE in completing these items if possible.* Create new policy issuance instructions, quote instructions and renewal instructions for insurance company. (Bind Order)* Meet with AE monthly to review marketing instructions.* Prepare renewal summaries and proposals* Prepare new business submissions and proposals* Has In-Depth Technical Knowledge of Insurance Coverages & Products to advise clients with very little direction of Account Executive* Visit clients as necessary as a proxy for Account Executive* Assist in soliciting increases in coverage (Round out accounts)* Handles Large Complex Accounts* 5 or more years’ Experience* Can provide an Analysis of CoverageAttain CE credits as necessary for licensingRequired Job Skills* P&C Licensure* Advanced knowledge of Microsoft Office Suite and understanding of social media platform* Proven experience selling.* Strong customer service skills and communication skills (both verbal and written).Valid driver’s license and reliable vehicle.