Commercial Lines Account Manager

The Jonus Group; Albuquerque (NM); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Paid time off

Professional development

Job summary

Jonus Group is seeking a Commercial Lines Account Manager in Albuquerque, NM. The role targets handling small business accounts, ensuring client satisfaction, and supporting agency growth through strong customer service and accurate processing of new business and renewals.

The position offers a hybrid work arrangement with remote options for candidates based in New Mexico, plus a competitive benefits package and growth opportunities within an established independent agency.

Qualifications

• Property & Casualty license required.
• 1-5+ years in a similar role; open to transitions from personal lines to commercial lines.
• Proficiency with EPIC software preferred.
• Excellent communication and organizational skills.

Responsibilities

• Manage a portfolio of small business accounts including contractors, trucking, hospitality, restaurants, and non-profits.
• Handle new business and renewal processes with timely, accurate completion.
• Provide exceptional customer service by addressing inquiries and resolving issues.
• Collaborate with producers and team members to support agency growth and retention goals.
• Utilize EPIC software to manage accounts and maintain records.
• Stay informed about industry trends and changes in insurance regulations.

Skills

Customer service

Account management

Tools

EPIC software

Job description

Commercial Lines Account Manager

Job Summary

Seeking a dedicated and detail-oriented Commercial Lines Account Manager to join a well-established and locally owned independent insurance agency. This role is an excellent opportunity for an experienced professional or someone looking to transition from personal lines to commercial lines within an agency setting.

As a Commercial Lines Account Manager, you will play a pivotal role in managing small business accounts, ensuring client satisfaction, and contributing to the growth and retention of the client base. If you are passionate about providing exceptional service and thrive in a collaborative environment, we encourage you to apply.

Compensation Package

• Salary Range: $50,000 - $70,000+ (depending on experience) + bonus opportunities & commissions
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
• Work Environment: Hybrid preferred, with remote options available for candidates based in New Mexico.

Responsibilities

• Manage a portfolio of small business accounts, specializing in contractors, trucking, hospitality, restaurants, and non-profits.
• Handle new business and renewal processes, ensuring timely and accurate completion.
• Provide exceptional customer service by addressing client inquiries, resolving issues, and maintaining strong relationships.
• Collaborate with producers and other team members to support agency growth and retention goals.
• Utilize EPIC software to manage accounts and maintain accurate records.
• Stay informed about industry trends and changes in insurance regulations.

Qualifications/Requirements

• Licenses/Certifications: Property & Casualty (P&C) license required.
• Experience: 1-5+ years in a similar role; open to candidates transitioning from personal lines to commercial lines with prior agency experience.
• Technical Skills: Proficiency in EPIC software preferred.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Team-oriented mindset with a commitment to providing outstanding customer service.