Commercial Liability Claims Specialist

Erie Insurance; Roanoke (VA); Remote; USD 77,000 - 125,000; Full time

Job summary

Join a forward-thinking company that values diversity and inclusion, as you take on the exciting role of handling complex commercial liability claims. This remote position offers a competitive salary and an exceptional benefits package, including health coverage, a traditional pension plan, and career development opportunities. You will be empowered to make decisions, collaborate with a diverse team, and contribute to innovative solutions that enhance customer satisfaction. If you have a passion for claims management and a commitment to excellence, this opportunity is perfect for you.

Benefits

Premier health benefits

Pension plan

401(k) with match

Paid time off

Tuition reimbursement

Company car

Cell phone provided

Short- and long-term disability insurance

Adoption assistance

Well-being programs

Qualifications

• Five years' experience in claims handling or equivalent legal experience.
• Completion of Associate in Claims (AIC) program preferred.

Responsibilities

• Conduct investigations and evaluate coverage and liability.
• Handle litigated claims and make recommendations.
• Train and mentor less experienced staff.

Skills

Claims Handling

Investigation Skills

Customer Focus

Decision Quality

Education

High School Diploma or GED

Associate's or Bachelor's Degree

Job description

Division or Field Office:

Claims Division

Department of Position: Claims Department

Work from:

Salary Range: $77,638.00-$124,019.00*

Salary range is for this level and may vary based on actual level of role hired for.

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role, skills, education, training, credentials, location, and experience of an applicant, as well as the level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers—and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days, and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits include company-paid basic life insurance; short- and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for community service; and dollar-for-dollar matching of charitable gifts each year.

Position Summary

Exercises independent discretion in handling complex and/or high exposure commercial liability claims and commercial litigation.

• This is a remote work from home position.
• The ideal candidate will preferably reside in Western Virginia.
• A company car and cell phone will be provided.

Duties and Responsibilities

• Conducts investigations, evaluates, and makes recommendations regarding coverage, liability, and resolution strategies.
• Handles or assists in handling of litigated claims as directed. Makes recommendations regarding litigation as appropriate.
• Responds to complaints and inquiries and resolves issues.
• Selects and directs outside experts and vendors.
• Trains and mentors less experienced staff.
• Completes required training.

The first three duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instructions and to perform any other duties as requested by their supervisor, or as become evident.

Capabilities

• Values Diversity
• Nimble Learning
• Self-Development
• Information Management Skills
• Collaborates
• Customer Focus
• Job-Specific Knowledge
• Cultivates Innovation
• Optimizes Work Processes
• Instills Trust
• Ensures Accountability
• Decision Quality

Qualifications

Minimum Educational Requirements

• High school diploma or GED required.
• Associates or bachelor's degree preferred.

Additional Experience

• Five years' previous claims handling experience or equivalent in the legal field required.
• Travel for training may be required.

Designations and/or Licenses

• Completion of Associate in Claims (AIC) program preferred.
• Commercial, Property, Casualty, Underwriter (CPCU) designation preferred.
• Appropriate license as required by state.
• Valid driver's license and good driving record required.

Physical Requirements

• Use of Personal Protective Equipment (PPE) is required.
• Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%)
• Climbing/accessing heights; Rarely
• Driving; Occasional (<20%)
• Lifting/Moving 0-20 lbs; Occasional (<20%)
• Lifting/Moving 20-50 lbs; Occasional (<20%)
• Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
• Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)

Nearest Major Market: Roanoke