Liability Claims Specialist - Remote

Holmes Murphy; Waukee (IA); Remote; USD 45,000 - 78,000; Full time

Job summary

An established industry player is seeking a Liability Claims Specialist to enhance their Creative Risk Solutions team. This remote role focuses on providing high-quality claims handling expertise, ensuring effective communication and resolution of auto and general liability claims. With a commitment to excellence and integrity, the company fosters a supportive environment that values proactive strategies and meaningful relationships. Ideal candidates will possess a strong understanding of claims principles and a passion for delivering exceptional client service. Join a team dedicated to creating value and success through collaboration and trust.

Benefits

Paid Parental Leave and supportive New Parent Benefits

Company-paid Continuing Education & Tuition Reimbursement

401k Profit Sharing

Generous time off and paid holidays

Paid Volunteer time off and charitable matching

DE&I programs and initiatives

Merit increases, promotions, and discretionary bonuses

Qualifications

• 2+ years in the liability claims field; prior agency involvement preferred.
• Active adjusters license required.

Responsibilities

• Assess coverage for commercial auto and general liability claims.
• Investigate claims and negotiate settlements.
• Maintain accurate loss information during the claim process.

Skills

Understanding of general and auto liability coverages

Claims processing procedures

Discretion handling confidential matters

Proficiency in typing and software including Maverick

Education

High school diploma

College degree

Technical designations such as AIC and CPCU

Tools

Maverick

Job description

Join to apply for the Liability Claims Specialist - Remote role at Holmes Murphy

We are looking to add a Liability Claims Specialist to join our Creative Risk Solutions team.

This role will provide high-quality claims handling and expertise for all CRS customers, including investigating, communicating, evaluating, and resolving auto and general liability claims using the CRS Best Practice of Claim Handling.

Essential Responsibilities

1. Articulate and assess coverage for commercial auto and commercial general liability claims.
2. Adjudicate claims by investigating bodily injury/liability claims and negotiating settlements when applicable, utilizing our “Best Practices for Claims.” Enter and maintain accurate loss information during the claim process.
3. Set and maintain accurate reserves within reserve authority. Negotiate and process interim and final settlements within settlement authority.
4. Research information to respond to questions and complaints from insureds, claimants, agency partners, and fronting carriers.

Qualifications

1. Education: High school diploma; college degree preferred. Technical designations such as AIC and CPCU encouraged.
2. Experience: 2+ years in the liability claims field; prior agency involvement preferred.
3. Licensing: Active adjusters license required.
4. Skills: Fundamental understanding of general and auto liability coverages, claims processing procedures, discretion handling confidential matters, proficiency in typing and software including Maverick.
5. Technical Competencies: Strong grasp of claims principles, insurance coverage interpretation, problem-solving, relationship building, and collaboration for excellent client service.

About Us

Creative Risk Solutions specializes in risk management, claims management, loss control, and risk consulting. We focus on excellence, integrity, and creating value through proactive strategies, fostering a culture of trust, communication, meaningful relationships, and team success.

Benefits

• Paid Parental Leave and supportive New Parent Benefits
• Company-paid Continuing Education & Tuition Reimbursement
• 401k Profit Sharing
• Generous time off and paid holidays
• Paid Volunteer time off and charitable matching
• DE&I programs and initiatives
• Merit increases, promotions, and discretionary bonuses

Holmes Murphy & Associates is an Equal Opportunity Employer.

The salary range is $45,000 - $78,000, based on education, experience, and certifications. Compensation includes bonuses, wellbeing benefits, and professional development support.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Insurance