Commercial Lending Support Specialist

Fidelity Co-Operative Bank; Leominster (MA); On-site; USD 32,000 - 41,000; Full time

Job summary

Fidelity Co-Operative Bank in Leominster, MA is seeking a Commercial Loan Specialist I to support a group of Commercial Loan Officers. The CLS I prepares and coordinates lending documentation, processes loans, and delivers outstanding customer service.

The role collaborates with Loan Servicing and Deposit Operations, manages pipelines, and ensures regulatory compliance, accuracy in loan documents, and strong banking product knowledge to serve commercial customers.

Qualifications

• 2 years administrative or customer service experience in financial services.
• Strong attention to detail and solid organizational skills.
• Ability to work within strict deadlines and handle multiple tasks.
• Proficient with Microsoft Office including Excel and Word.
• Cyber security awareness to protect the bank and its customers.

Responsibilities

• Process Lines of Credit by using lender-provided data to create loan documents.
• Process Term Loans and ensure accurate terms in the system; run credit reports.
• Perform administrative duties for Commercial Lending activities and file documentation.
• Maintain financial statement tracking and related database reports.
• Manage pipeline, track applications, and assist with regulatory components.

Skills

Customer Service

Attention to Detail

Multi-tasking

Communication Skills

Cyber Security Awareness

Tools

Microsoft Excel

Microsoft Word

Job description

Fidelity Co-Operative Bank in Leominster, MA is seeking a Commercial Loan Specialist I to support a group of Commercial Loan Officers. The CLS I prepares and coordinates lending documentation, processes loans, and delivers outstanding customer service.

The role collaborates with Loan Servicing and Deposit Operations, manages pipelines, and ensures regulatory compliance, accuracy in loan documents, and strong banking product knowledge to serve commercial customers.