Commercial Loan Specialist I

Fidelity Co-Operative Bank; Leominster (MA); Presencial; USD 32.000 - 41.000; Jornada completa

Descripción de la vacante

Fidelity Co-Operative Bank in Leominster, MA is seeking a Commercial Loan Specialist I to support a group of Commercial Loan Officers. The CLS I prepares and coordinates lending documentation, processes loans, and delivers outstanding customer service.

The role collaborates with Loan Servicing and Deposit Operations, manages pipelines, and ensures regulatory compliance, accuracy in loan documents, and strong banking product knowledge to serve commercial customers.

Formación

• 2 years administrative or customer service experience in financial services.
• Strong attention to detail and solid organizational skills.
• Ability to work within strict deadlines and handle multiple tasks.
• Proficient with Microsoft Office including Excel and Word.
• Cyber security awareness to protect the bank and its customers.

Responsabilidades

• Process Lines of Credit by using lender-provided data to create loan documents.
• Process Term Loans and ensure accurate terms in the system; run credit reports.
• Perform administrative duties for Commercial Lending activities and file documentation.
• Maintain financial statement tracking and related database reports.
• Manage pipeline, track applications, and assist with regulatory components.

Conocimientos

Customer Service

Attention to Detail

Multi-tasking

Communication Skills

Cyber Security Awareness

Herramientas

Microsoft Excel

Microsoft Word

Descripción del empleo

• Pay or shift range: $23.28 USD to $29.68 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Salary Grade : 14

SUMMARY:

The Commercial Loan Specialist I (CLS I) provides support to a group of Commercial Loan Officers. The CLS I prepares and coordinates commercial lending documentation and processing within strict regulatory guidelines, provides outstanding customer service, collaborates closely with Bank departments such as the Loan Servicing and Deposit Operations and participates in commercial lending and bank-wide projects.

The CLS is part of the relationship management efforts for commercial customers and also has a solid knowledge of Bank products and services in order to build an understanding of our customers’banking needs.

ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES:

• Responsible for processing Lines of Credit. Utilizes information provided by lender to create and process loan documents in system. Runs credit reports as necessary.
• Responsible for processing Term Loans. Creates and processes loan documents in system based on credit memo. Enters terms accurately into system. Runs credit reports as necessary. May need follow up with customer to ensure we have all documentation. Creates daily overdraft report for lenders,
• Provides a variety of administrative duties related to the Commercial Lending function: documentation, customer correspondence, loan advances, scanning, photocopies of materials, mail screening and processing, purchasing of supplies and monitoring overdrafts for Lender approval.
• Maintains various database reports including the financial statement tracking report.
• Manages pipeline, tracks customer applications, triggers regulatory component, and UCC filings.
• Works with Lenders to collect missing loan documentation, follows up on missing items after loan closing and help monitor and collect past due real estate taxes and tax escrow set up.
• CLSs are a part of the commercial team that provides outstanding customer service resulting in customer retention and customer referrals.
• Serves as a liaison between lenders, customers, and other parties as necessary when lenders are unavailable or are out of the office. Responds to inquiries within area of authority and resolves problems as appropriate.
• Serves as a liaison between lenders and other internal departments such as Loan Servicing, Deposit Operations, and Banking Centers to assist customers. Develops strong working relationship with these departments.
• Prepares loan documentation for loan types except for commercial mortgages, for review by the respective lender. Loan documentation includes: Loan notes, security agreements, loan agreements, UCCs, borrowing authority, compliance documents, modifications, etc.
• Follows strict regulatory guidelines. Remains up-to-date on Bank loan policy and compliance issues.

EDUCATION, CERTIFICATIONS:

KNOWLEDGE, SKILLS AND ABILITIES:

• 2 years administrative experience or customer service experience, preferably in a financial services.
• Strong attention to detail, organizational and communication skills.
• Ability to work within strict deadlines.
• Must have cyber security awareness to protect the digital environment, the Bank, and customers.
• Proficient with Microsoft Office Suite including Excel and Word.
• Excellent communication skills, both orally and in writing.
• Ability to multi-task in a fast-paced environment.

COMPETENCIES:

• Problem Solving
• Relationship Building Skills
• Excellent Verbal and Written Communication Skills
• Critical Thinking Skills
• Technology Savviness/Digital Enthusiast
• Financial Comprehension
• Adaptability and Flexibility
• Eager Learner
• Learning Agility
• Superior Customer Service

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.