Commercial Lending Operations Associate

Commercial Alliance; Troy (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Job summary

Commercial Alliance in Troy, MI, is seeking a Business Services Associate to support the Commercial Support team with intake, underwriting, and operations. You will handle customer service across online and branch channels and help improve the renewal process while collaborating with the portfolio support team.

You will maintain a robust pipeline, gather necessary information for underwriting, coordinate with the Credit Committee, and assist with loan reviews.

Qualifications

• Bachelor’s Degree in Business Administration, Finance, or a related field.
• 1 year experience working in a business lending/credit department.

Responsibilities

• Partner with the Business Services Manager to align duties with prioritized needs and learning opportunities.
• Manage relationships with online and branch channels through loan requests, opportunities, and ancillary products.
• Process renewals with the portfolio support team, gathering up-to-date financial, personal, and business information for accurate file.
• Escalate operational risk to the Business Services Manager.
• Coordinate information needed for Underwriter to render a recommended decision and final Credit Committee decision.
• Assist with customer inquiries related to their accounts.
• Participate in manager meetings and leadership forums.

Skills

Regulatory knowledge

Banking fundamentals

Financial analysis

Communication

Time management

Deal documentation

Attention to detail

Education

Bachelor's in Business Administration/Finance

Tools

Microsoft Office

Job description

Commercial Alliance in Troy, MI, is seeking a Business Services Associate to support the Commercial Support team with intake, underwriting, and operations. You will handle customer service across online and branch channels and help improve the renewal process while collaborating with the portfolio support team.

You will maintain a robust pipeline, gather necessary information for underwriting, coordinate with the Credit Committee, and assist with loan reviews.