Commercial Leader: F&B, Retail & Premium Experiences

SKYLAKE Adventures; Sheridan (IN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement savings

Job summary

SKYLAKE Adventures in Sheridan, Indiana, seeks a Commercial Manager to lead strategy, performance, and daily operations across Food & Beverage, Retail, Photography, and Premium Experiences. You will drive revenue, manage budgets, and shape guest experiences with a hands-on leadership style.

The role requires 5+ years in hospitality or revenue-focused leadership, strong financial acumen, and the ability to develop teams and partnerships while maintaining SKYLAKE standards.

Qualifications

• 5+ years of progressive management experience in hospitality, attractions, Food & Beverage, retail, or another revenue-focused environment.
• Strong commercial acumen with experience managing budgets, P&L performance, and revenue-driving initiatives.
• Demonstrated ability to lead, develop, and motivate teams, including supervisors or emerging leaders.
• Analytical and problem-solving skills with the ability to identify opportunities and translate business results into action.

Responsibilities

• Lead the strategy, performance, and day-to-day operations of Food & Beverage, Retail, Photography, and Premium Experiences.
• Drive revenue and profitability through pricing, product mix, promotions, upselling, and new commercial opportunities.
• Develop Premium Experiences, including VIP offerings, guest upgrades, packages, and other revenue-generating enhancements.
• Oversee Food & Beverage operations, including third-party partners, service standards, financial performance, and the transition to an in-house Food & Beverage program.
• Own commercial budgets, P&L performance, and key performance indicators, using business results to identify opportunities and improve performance.
• Ensure commercial operations consistently deliver exceptional guest experiences and reflect SKYLAKE service, presentation, and brand standards.
• Lead, coach, and develop commercial teams, fostering accountability, high performance, and succession planning.
• Manage key supplier, vendor, and commercial partner relationships to support quality, value, operational performance, and revenue growth.
• Ensure commercial operations comply with applicable food safety, health, safety, sanitation, and company standards.
• Collaborate with Marketing, leadership, and other departments to develop and execute promotions, seasonal initiatives, special events, and other commercial opportunities.
• Serve as Duty Manager as required, supporting safe and effective park-wide operations.
• Other duties as assigned

Skills

Leadership

Budget management

Revenue growth

Team development

Education

Bachelor’s degree in Business, Hospitality, Tourism, Retail Management, or related field

Job description

SKYLAKE Adventures in Sheridan, Indiana, seeks a Commercial Manager to lead strategy, performance, and daily operations across Food & Beverage, Retail, Photography, and Premium Experiences. You will drive revenue, manage budgets, and shape guest experiences with a hands-on leadership style.

The role requires 5+ years in hospitality or revenue-focused leadership, strong financial acumen, and the ability to develop teams and partnerships while maintaining SKYLAKE standards.