Commercial Landscape Account Manager — Grow Clients

Santa Rita Landscaping, Inc.; Tucson (AZ); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Company vehicle

Health insurance

Paid time off

Vision insurance

401(k) matching

Job summary

Santa Rita Landscaping, Inc. in Tucson, AZ, is seeking a Commercial Landscape Account Manager to lead client relations for a portfolio of commercial properties.

You’ll serve as primary contact, ensure quality service, and identify opportunities for landscape enhancements and account growth. The role emphasizes organization, proactive communication with clients and field teams, and a focus on retention and revenue goals.

Qualifications

• Experience in client relations and account management is required.
• Sales or business development experience is a plus.
• Strong communication and organizational skills are essential.
• Ability to manage multiple properties and client priorities.
• Willingness to learn landscape industry specifics as needed.

Responsibilities

• Manage relationships with commercial landscape maintenance clients
• Conduct routine property walks and address quality concerns
• Communicate client expectations to production teams
• Monitor landscape health, irrigation concerns, and seasonal needs
• Develop recommendations and estimates for landscape enhancements
• Present enhancement opportunities and secure additional work
• Resolve service concerns promptly and professionally
• Support contract renewals and maintain client retention
• Manage account revenue, profitability, and customer satisfaction goals
• Build relationships with clients and internal teams while learning industry best practices

Skills

Client relationships

Account management

Sales experience

Property management

Leadership

Job description

For almost 40 years, Santa Rita Landscaping has been serving the Phoenix and Tucson markets. Known as one of Arizona's largest and best companies for landscape management, we believe that customer service is an attitude, not a department, and use that philosophy to create lasting relationships with our customers. The Customer Experience is at the center of every decision made at Santa Rita Landscaping, no matter how big or small!

Job Description

Commercial Landscape Account Manager

We’re seeking a motivated, relationship-focused Account Manager who enjoys working with clients, solving problems, and helping properties look their best. Prior experience in commercial landscape maintenance is preferred, but we’re also open to candidates with strong customer relationship, sales, account management, or property management experience who are eager to learn the landscape industry.

In this role, you’ll manage a portfolio of commercial properties, serve as the primary client contact, help ensure quality service, and identify opportunities for landscape enhancements and account growth. The ideal candidate is organized, proactive, comfortable communicating with customers, and able to build strong working relationships with both clients and field teams.

What You’ll Do

• Manage relationships with commercial landscape maintenance clients
• Conduct routine property walks and proactively address quality concerns
• Communicate client expectations and property needs to production teams
• Monitor landscape health, irrigation concerns, seasonal needs, and overall property appearance
• Develop recommendations and estimates for landscape enhancements
• Present enhancement opportunities and secure additional work
• Resolve service concerns promptly and professionally
• Support contract renewals and maintain strong client retention
• Manage account revenue, profitability, and customer satisfaction goals
• Build strong relationships with clients and internal teams while learning and applying landscape industry best practices

What We’re Looking For

• Prior experience in commercial landscape maintenance is preferred, but not required
• Experience managing customer relationships, accounts, properties, or service-based clients is a plus
• Experience in sales, estimating, account management, property management, or a related field is beneficial
• Working knowledge of landscape maintenance practices, irrigation, plant health, and seasonal services is preferred
• Ability and willingness to learn the landscape industry and develop knowledge of horticulture, irrigation, and maintenance practices
• Ability to conduct property inspections and recognize quality and service concerns
• Strong client communication and relationship-management skills
• Ability to collaborate effectively with field and production teams
• Strong organizational skills with the ability to manage multiple properties, clients, and priorities
• Proactive problem-solving approach and strong attention to detail
• Comfortable identifying opportunities to improve properties and grow customer accounts
• Valid driver’s license

Why Join Us?

• Competitive salary with quarterly and annual bonus opportunities
• Company vehicle, laptop, and phone
• Medical, dental, vision, and life insurance
• 401(k) with company match
• Paid vacation and holidays
• Professional development and career-growth opportunities
• Family-oriented culture backed by the resources of a national organization

If you enjoy building relationships, solving problems, working with customers, and taking pride in the quality of your work, we’d like to hear from you. Landscape industry experience is a plus, but we’re willing to invest in the right person who brings the attitude, communication skills, and drive to succeed.

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Pay Range

$55,000 - $65,000

Location Information

Tucson , Arizona , United States

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At HeartLand, we believe in the inherent worth of every individual. Guided by our core principle of Respect — “We believe in the Golden Rule” — we are committed to fostering a workplace where everyone is treated with dignity and fairness.

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