Commercial Kitchen Equipment and Refrigeration Technician

Nextech; Sacramento (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Commercial Kitchen Equipment Technician to join their dynamic team. This role involves cleaning, adjusting, and repairing commercial food service equipment while ensuring customer satisfaction and safety are top priorities. The ideal candidate will possess strong troubleshooting and organizational skills and be dedicated to delivering exceptional service. With a commitment to employee development and a supportive work environment, this company offers an exciting opportunity to grow your career in the HVAC/R industry. Join a team that values quality, integrity, and innovation, and make a significant impact in the field.

Benefits

Company Vehicle

Paid Training

Tool Allowance

Excellent Health Insurance Options

401k with Matching Contributions

Paid Holidays

Paid Personal Days

Paid Vacation Days

Dispatched from Home Daily

Paid Port to Port

Qualifications

• Valid driver's license and clean driving record required.
• Must be able to work independently and be dependable.

Responsibilities

• Install, troubleshoot, and repair commercial food equipment.
• Provide high levels of customer service and technical ability.

Skills

Customer Service

Troubleshooting

Organizational Skills

Interpersonal Skills

Communication Skills

Dependability

Integrity

Education

High School Diploma or Equivalent

Specific Industry Certification/License

Tools

iPad

Cell Phone

Job description

Overview

Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America’s largest HVAC/R service provider.

As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today!

All Technicians are expected to promote our Company’s core beliefs regarding quality service and fair-minded business solutions, by providing a relationship of trust that provides loyalty, satisfaction, and assurance to our clients. All Technicians must foster a positive experience and healthy outcome for our clients and Company as a whole.

Role

Under the general guidance from the Area Service Manager (ASM), the Commercial Kitchen Equipment (CKE) Technician must be skilled in cleaning, adjusting, and repairing systems. This role is responsible for performing fieldwork in the installation, maintenance, modification, overhaul, service, and repair of commercial food service equipment. To be successful in this role, customer satisfaction, safety, and comfort should be your top priority. In addition, the Commercial Kitchen Equipment (CKE) Technician must be patient and have excellent organizational and troubleshooting skills. This may also include assisting with customers' questions.

Company Benefits

• Company Vehicle
• Dispatched from home daily
• Paid Port to Port
• Tool Allowance
• Paid Training
• Paid Ongoing Training
• Excellent Health Insurance options including a FREE employee only option
• Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options
• FREE life insurance equal to your annualized pay rate
• 401k with a 50% match up to the first 6% of your contributions
• 7 paid Holidays
• 2 paid Personal days
• 10 paid Vacation days

Min Compensation

USD $28.00/Hr.

Max Compensation

USD $50.00/Hr.

Responsibilities

• Provides the highest level of customer service, technical ability, and quality to our customers
• Installs, troubleshoots, repairs, and calibrates commercial food equipment
• Performs preventative maintenance and makes recommendations regarding parts changes or system overhaul
• Must be available to work nights or weekends on 24-hour on-call emergency duty on a rotating basis, per on-call schedule to service emergency needs of our customers
• Observes additional maintenance needs requiring attention and reports those to the appropriate supervisor
• Reports safety concerns to immediate Field Supervisor, Service Coordinator/Dispatcher or Service Manager
• Consults with customers regarding problems or issues discovered while servicing their equipment
• Obtains and records work ticket(s) and communicates to vendor(s) an appropriate purchase order number when purchasing job-related parts and supplies
• Travels to job sites in assigned service areas and works with Service Coordinator/Dispatcher to ensure schedule is maintained and delays are properly communicated to customers
• Assists in evaluating new and existing customer accounts
• Coordinates scheduled start and stop time with Service Coordinator/Dispatcher
• Uploads each electronic work order before moving to the next assignment
• Organizes all work details (work performed, service recommendations, parts used, etc.) and completes an accurate work order for billing and payroll purposes
• Ensures that all manual and electronic work orders, along with miscellaneous paperwork/receipts, are submitted at the completion of each day’s work
• Works closely with the assigned Service Coordinator/Dispatcher to make sure customers’ needs are being fulfilled to their expectation and in a timely manner
• Maintains good working order of company vehicle, including cleaning and organizing, and washing vehicle a minimum of once per week
• Maintains proper stock, parts, tools, and safety equipment upon arrival, including make, model, serial number, type of fuel, and pictures as necessary
• Diagnoses diverse service issues, obtains any replacement parts, repairs systems to manufacturer’s recommendations, and be able to fully explain what the issue is and what is needed to correct it to the Client
• Participates in company-provided training opportunities and attends technical classes and seminars necessary to maintain current level of knowledge in the electrical, electronic, and mechanical and safety within the commercial food equipment industry
• Identifies and reports potential opportunities for additional business
• Must be able to deliver high level of customer service on a consistent basis
• Participates in safety training and adheres to all safety policies and procedures
• Other duties, as assigned

Qualifications

• Valid driver’s license and clean driving record
• Positive Attitude
• High Energy, Integrity, and craftsmanship
• Ability to work independently
• Dependability
• Strong interpersonal and communication skills, both written and oral
• Must be able to work mandatory overtime, as needed
• Must be willing to travel to assigned Client sites
• Must be able to install parts on jobs that have been previously diagnosed
• Must be able to work with any technician in the department
• Must be able to troubleshoot some of the equipment the department services
• Must be able to install parts on equipment the department works on
• Must be willing to work toward being able to install foodservice equipment without assistance
• Must be able to work on all foodservice equipment
• Must be able to perform on call duty in rotation with your department

Education and Experience

• Specific Industry Certification/License
• High school diploma or equivalent required

Physical Requirements

• Must be able to drive extended hours for assigned calls which could require up to 8-10 hours of driving time, on occasion
• Must be able to operate a vehicle safely and legally
• Must be able to lift up to 50 pounds
• Must not exceed ladder ratings
• Must be able to climb ladders multiple times, including climbing ladders to access rooftops comfortably and routinely with extension and/or fixed ladders
• Must be able to haul/carry equipment and tools to roof via ladders
• Must be able to wear helmets, safety goggles, fall protection harness, and safety boots to safely perform job duties
• Continuously requires vision, hearing, twisting, and talking
• Continuously requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching
• Must be able to reach your hands over your head
• Must be able to stand on hard and sometimes slippery surfaces for extended periods, routinely up to 4 hours
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling, and climbing ladders
• Must be able to maneuver confined access areas
• This role will be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location
• Must be able to regularly operate computer equipment, such as iPad and Cell phone